Undefined function ThePackKitExtensions\Elementor\wp_json_decode()

  • icmcnamara

    (@icmcnamara)


    8 months ago

    When attempting to edit a page using Elementor, the side panel never completes loading, remaining greyed out with a loading wheel.

    Checking the console, I’m seeing a 500 response from admin-ajax.php

    POST https://[SITE_NAME_HERE]/wp-admin/admin-ajax.php 500 (Internal Server Error)

    Finally, my WordPress debug.log contains the following error message:

    PHP Fatal error:  Uncaught Error: Call to undefined function ThePackKitExtensions\Elementor\wp_json_decode() in /home4/wiscoob1/public_html/wp-content/plugins/the-pack-addon/includes/header-footer/includes/extensions/elementor/module.php:69
    Stack trace:
    #0 /home4/wiscoob1/public_html/wp-includes/class-wp-hook.php(324): ThePackKitExtensions\Elementor\Module->register_ajax_actions(Object(Elementor\Core\Common\Modules\Ajax\Module))
    #1 /home4/wiscoob1/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
    #2 /home4/wiscoob1/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #3 /home4/wiscoob1/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(154): do_action('elementor/ajax/...', Object(Elementor\Core\Common\Modules\Ajax\Module))
    #4 /home4/wiscoob1/public_html/wp-includes/class-wp-hook.php(324): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')
    #5 /home4/wiscoob1/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
    #6 /home4/wiscoob1/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #7 /home4/wiscoob1/public_html/wp-admin/admin-ajax.php(192): do_action('wp_ajax_element...')
    #8 {main}
      thrown in /home4/wiscoob1/public_html/wp-content/plugins/the-pack-addon/includes/header-footer/includes/extensions/elementor/module.php on line 69

    Other relevant information:

    • WordPress 6.5.5
    • Elementor 3.23.2
    • Elementor Pro 3.23.1
    • The Pack 2.0.8.7
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter icmcnamara

    (@icmcnamara)

    I’ve confirmed that disabling the plugin fixes the 500 error.

    Plugin Author webangon

    (@webangon)

    Please update to latest version and let me know .

    Thread Starter icmcnamara

    (@icmcnamara)

    Thank you very much for looking into this! It looks like I’m already on the latest version, 2.0.8.7, published 3 weeks ago. I’ve updated Elementor and Elementor Pro to v3.23.3, but the issue still remains.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Undefined function ThePackKitExtensions\Elementor\wp_json_decode()’ is closed to new replies.