Undefined function opcache_reset v1.3.0

  • Resolved gigi13

    (@gigi13)


    4 years, 9 months ago

    I’m receiving an error in my logs after updating Site Kit from 1.2.0 to 1.3.0.
    ********* Actual dir path changed for security purposes.

    Log:
    ———————————————
    2020-02-14T16:39:29+00:00 CRITICAL Uncaught Error: Call to undefined function opcache_reset() in /home/*********/public_html/wp-content/plugins/google-site-kit/google-site-kit.php:102
    Stack trace:
    #0 /home/*********/public_html/wp-includes/class-wp-hook.php(290): googlesitekit_opcache_reset(Object(Plugin_Upgrader))
    #1 /home/*********/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
    #2 /home/*********/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/*********/public_html/wp-admin/includes/class-plugin-upgrader.php(316): do_action(‘upgrader_proces…’, Object(Plugin_Upgrader), Array)
    #4 /home/*********/public_html/wp-admin/update.php(47): Plugin_Upgrader->bulk_upgrade(Array)
    #5 {main}
    thrown in /home/*********/public_html/wp-content/plugins/google-site-kit/google-site-kit.php on line 102

    2020-02-14T16:40:39+00:00 CRITICAL Uncaught Error: Call to undefined function opcache_reset() in /home/*********/public_html/wp-content/plugins/google-site-kit/google-site-kit.php:102
    Stack trace:
    #0 /home/*********/public_html/wp-includes/class-wp-hook.php(290): googlesitekit_opcache_reset(Object(Plugin_Upgrader))
    #1 /home/*********/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
    #2 /home/*********/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/*********/public_html/wp-admin/includes/class-plugin-upgrader.php(316): do_action(‘upgrader_proces…’, Object(Plugin_Upgrader), Array)
    #4 /home/*********/public_html/wp-admin/update.php(47): Plugin_Upgrader->bulk_upgrade(Array)
    #5 {main}
    thrown in /home/*********/public_html/wp-content/plugins/google-site-kit/google-site-kit.php on line 102
    ———————————————

    Site Health Report:
    ———————————————

    
### wp-core ###

version: 5.3.2
site_language: en_US
user_language: en_US
timezone: America/Chicago
permalink: /%postname%/
https_status: true
user_registration: 1
default_comment_status: closed
multisite: false
user_count: 29214
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/*********/public_html
wordpress_size: 17.11 GB (18372002924 bytes)
uploads_path: /home/*********/public_html/wp-content/uploads
uploads_size: 2.33 GB (2503928988 bytes)
themes_path: /home/*********/public_html/wp-content/themes
themes_size: 19.98 MB (20947243 bytes)
plugins_path: /home/*********/public_html/wp-content/plugins
plugins_size: 169.91 MB (178166893 bytes)
database_size: 514.86 MB (539867548 bytes)
total_size: 20.13 GB (21614913596 bytes)

### wp-dropins (1) ###

maintenance.php: true

### wp-active-theme ###

name: Virtue Premium Child (virtue_premium-child)
version: 1.0.1
author: **********
author_website: **********
parent_theme: Virtue - Premium (virtue_premium)
theme_features: post-thumbnails, menus, title-tag, automatic-feed-links, editor-style, editor-color-palette, align-wide, responsive-embeds, woocommerce, widgets
theme_path: /home/*********/public_html/wp-content/themes/virtue_premium-child

### wp-parent-theme ###

name: Virtue - Premium (virtue_premium)
version: 4.9.21
author: Kadence WP
author_website: https://www.kadencewp.com/
theme_path: /home/*********/public_html/wp-content/themes/virtue_premium

### wp-themes-inactive (1) ###

Twenty Twenty: version: 1.1, author: the WordPress team

### wp-plugins-active (31) ###

AdThrive Ads: version: 1.0.37, author: AdThrive
Better Search Replace: version: 1.3.3, author: Delicious Brains
Bulk Regenerate Download Permissions for WooCommerce Orders Pro: version: 1.1.5, author: Algoritmika Ltd
Classic Editor: version: 1.5, author: WordPress Contributors
Cloudflare: version: 3.4.1, author: John Wineman, Furkan Yilmaz, Junade Ali (Cloudflare Team)
Cookie Notice: version: 1.2.50, author: dFactory
Follow-Up Emails: version: 4.8.23, author: WooCommerce
Kadence Blocks - Gutenberg Page Builder Toolkit: version: 1.7.17, author: Kadence WP
Kadence Custom Fonts: version: 1.0.2, author: Kadence Themes
Kadence reCAPTCHA: version: 1.0.6, author: Kadence Themes
Kadence Slider: version: 2.3.0, author: Kadence Themes
Kadence WooCommerce Email Designer: version: 1.3.12, author: Kadence WP
Kadence WooCommerce Extras: version: 1.6.6, author: Kadence WP
Kadence Woo Template Builder: version: 1.1.6, author: Kadence WP
MetaSlider: version: 3.15.3, author: Team Updraft
Page Builder by SiteOrigin: version: 2.10.14, author: SiteOrigin
Product Sales Report for WooCommerce: version: 1.4.8, author: Potent Plugins
Redirection: version: 4.6.2, author: John Godley
Say What?: version: 1.9.3, author: Lee Willis
Site Kit by Google: version: 1.3.0, author: Google
SiteOrigin Widgets Bundle: version: 1.16.0, author: SiteOrigin
Social Warfare: version: 3.6.1, author: Warfare Plugins
UpdraftPlus - Backup/Restore: version: 1.16.21, author: UpdraftPlus.Com, DavidAnderson
WooCommerce: version: 3.9.2, author: Automattic
WooCommerce Blocks: version: 2.5.11, author: Automattic
WooCommerce Checkout Field Editor Pro: version: 2.7.5, author: ThemeHiGH
WooCommerce Stripe Gateway: version: 4.3.1, author: WooCommerce
Wordfence Security: version: 7.4.6, author: Wordfence
WP-Optimize - Clean, Compress, Cache: version: 3.0.16, author: David Anderson, Ruhani Rabin, Team Updraft
WPForms Lite: version: 1.5.8.2, author: WPForms
Yoast SEO: version: 13.0, author: Team Yoast

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1656
imagemagick_version: ImageMagick 6.7.8-9 2019-08-08 Q16 https://www.imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 30 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 786432
	imagick::RESOURCETYPE_MAP: 30 GB
	imagick::RESOURCETYPE_MEMORY: 15 GB
	imagick::RESOURCETYPE_THREAD: not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 3.10.0-693.11.6.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.14 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 300
memory_limit: 256M
max_input_time: 60
upload_max_size: 32M
php_post_max_size: 32M
curl_version: 7.67.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.6.45
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/*********/public_html/wp-content
WP_PLUGIN_DIR: /home/*********/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### 0 ###

version: 1.5.8.2
license: undefined
lite: Nov 18, 2018 @ 11:38pm
db_tables: Not found
total_forms: 1
total_entries: 45

    ———————————————

    Let me know if you need more information.

    Thank You,
    gigi13

Viewing 7 replies - 1 through 7 (of 7 total)

  • @gigi13 thanks for the new topic and info. Could you do the following to clear the error:

    1) Download, install and activate this mini plugin
    2) Navigate to the plugins page from the WordPress Dashboard (Plugins > Installed Plugins)
    3) Update/ activate Site Kit

    Please let me know if this resolves the issue for you.

    Important: Deactivate and delete the mini plugin after use.

    @gigi13 quick update that we found the the underlying issue that will be fixed soon. In the meantime, please disregard the instructions above and install and activate this plugin instead for a temporary fix. We’ll follow up when the fix is out which is when you can remove it.

    I’m facing the same problem right now. I’m unable to update the plugin even after installing the plugin “Clear OpCache Simple”. Please fix the patch as soon as possible.

    @beingtechguy please try the new plugin that is a temporary patch as mentioned in the second follow up reply. It is called “Site Kit Fix Opcache Call (temporary)”. We’ll update the thread when the permanent patch is out/ when you can remove this temporary plugin. We encourage opening a new support topic for support to track your particular case (per forum guidelines).

    @gigi13 a fix has been released in version 1.3.1. Once updated, you can remove the temporary plugin. Please let us know if the error resolves for you. Thanks!

    Thread Starter gigi13

    (@gigi13)

    Thank you for the quick response to this issue. I updated the Site Kit plugin with version 1.3.1 and still received the same “Call to Undefined Function” error. However, I was able to deactivate and delete the Site Kit plugin then re-install it. No error received so I believe the issue is resolved. It should be fine on future updates.

    Side Note: I’m tech savvy, so I understand what you requested with the temporary fixes, however to average WP users linking to the GitHub code page without more installation instructions may be confusing to others. Something to consider.

    Thank You
    gigi13

    Plugin Support James Osborne

    (@jamesosborne)

    @gigi13 Thanks for the update. And I will pass on your feedback in relation to the temporary fix, certainly it’s not ideal for the average user so I appreciate your feedback.

    Nice troubleshooting also, resetting and deleting the plugin in full.

Viewing 7 replies - 1 through 7 (of 7 total)
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