• purplegatefarm

    (@purplegatefarm)


    When purchasing a shipping label it takes a few minutes but I get a strange error message.

    Warning: Undefined array key “version” in /home3/purplgs4/public_html/wp-content/plugins/woocommerce-shipping/src/Loader.php on line 1794

    Warning: Undefined array key “version” in /home3/purplgs4/public_html/wp-content/plugins/woocommerce-shipping/src/Loader.php on line 1802

    I’m not sure this has affected anything, and I was able to print the label and complete the order, but I don’t know why it does this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello purplegatefarm,

    Thank you for contacting WooCommerce support.

    I understand you’re encountering warnings when purchasing a shipping label, but the process is completed successfully.

    Could you let me know where this issue is appearing?
    A screenshot of the error would be helpful.

    Additionally, do you see any further errors under WooCommerce > System Status > Logs?
    Lastly, share your system status report so I can investigate further.

    Looking forward to your response. ??

    Thread Starter purplegatefarm

    (@purplegatefarm)

    I have a screenshot but I don’t know how to add it to this message. When I click on image block, it says insert from URL but my screenshot is a file.

    Hi @purplegatefarm ,

    I have a screenshot but I don’t know how to add it to this message. When I click on image block, it says insert from URL but my screenshot is a file.

    Thank you for your response. You can upload the screenshot to a service like snipboard.io, this will generate a link that can be pasted directly into your response here.

    For the system status report, head to WooCommerce > Status in your dashboard, click on the ‘Get system report’ button, then ‘Copy for support’. You can paste that information right here using the “<code>” block.

    Once we see the screenshot and SSR, we’ll have a better understanding of the country name error in your emails.

    Thread Starter purplegatefarm

    (@purplegatefarm)

    Here’s the screenshot on Google Drive: https://drive.google.com/file/d/1-BVItWVEdIrof0EJ16DnYrE0pdhJA2pV/view?usp=sharing

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    Plugin Author Gerhard Potgieter

    (@kloon)

    Hi @purplegatefarm, this is just a warning and should not causing any issues with the functionality of your site. That said we have already fixed the warning and it will go out with the next release this week still.

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