• Resolved kswbdsgn

    (@kswbdsgn)


    Since upgrading to MailPoet3 I have over 250 subscribers with the status of unconfirmed. The confirmation email setting is turned off. I have tried turning the email confirmation on and then back off again and still have unconfirmed subscribers.

    Thank you in advance for your help.

    • This topic was modified 7 years, 5 months ago by kswbdsgn.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey! In MailPoet 3, there’s no way to transform subscribers from unconfirmed to confirm.

    Now that we are sending emails for many of our users, we are being more strict in regards to the quality of your lists. In fact, if you send with MailPoet, we enforce double opt-in (Settings > Signup confirmation > enabled).

    For the record, it’s normal to have up to 40% of unconfirmed subscribers. It’s good practice to remove them from your lists every 3 months or so. The purpose is to focus on quality and not quantity of your lists.

    Having confirmed subscribers ensures that you keep your open rates hovering around 30%.

    If you’re systematically confirming for them (yikes!), simply turn off the signup confirmation email, and ensure that you keep your lists as clean as possible.

    Thread Starter kswbdsgn

    (@kswbdsgn)

    Turning off the sign-up confirmation e-mail is not working (it used to in version 2). When it is turned off, there are still 254 unconfirmed subscribers. Most of our subscribers are imported. This is for a church and the people give us their email addresses on a handwritten card during church service.

    I found the same – I had the wp users imported before disabling the confirmation feature.
    This is crazy that you can’t change in the UI.
    I fixed manually by editing the DB:

    update wp_mailpoet_subscribers set status=’subscribed’ where status=’unconfirmed’;

    riggies

    (@riggies)

    Hello. I would like to know if mailpoet have the option to resend a reminder mail to these unconfirmed subscribers?

    thanks,

    rick

    Hello,
    I use the API to add users to the list. In PHP I set:
    $ options = array (
    ?? ‘send_confirmation_email’ => false, // default: true
    ?? ‘schedule_welcome_email’ => true // default: true
    );
    This code adds the user as “Unconfirmed”. What needs to be done to get the “Confirmed” status without proced the “double opt-in” procedure?

    Thank for help

    Hello,

    It’s possible to re-send the confirmation email to all unconfirmed users.

    On the Subscribers page, select the subscribers that are Unconfirmed, click on the Bulk Actions drop-down menu, select the option Resend confirmation email and hit the Apply button.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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