• Resolved mkdes

    (@mkdes)


    Plugin is uncompatible with Media Library Folders plugin.

    After click Unprotect this file, plugin move file from /uploads/_pda/ catalog to his original catalog but remove first letter from path.

    As a result, it does not move it to the original directory but to a new place.

    For example if file before protection was into catalog /uploads/myfiles/ after protect and unprotect file, file will be moved to catalog /uploads/yfiles/

    Letter M will be deleted.

    As a result, the plugin creates a completely new directory.

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  • Plugin Author WP Folio

    (@buildwps)

    Hello @mkdes,

    Thank you for bringing this issue to our attention. We have thoroughly tested the PDA Gold plugin with the Media Library Folders plugin on our end, but we were unable to reproduce the issue you described. The protection and unprotection process appears to be working fine, and files are being moved back to their original directories without any issues.

    It sounds like there may be a conflict between the two plugins. We recommend checking for any updates for the Media Library Folders plugin, as compatibility improvements are often included in new versions.

    If the issue persists, we suggest temporarily disabling the Media Library Folders plugin to see if the problem is resolved. This will help determine if the conflict is specific to the interaction between these two plugins.

    Please let us know if you need any further assistance or if you’d like us to explore other troubleshooting steps.

    Plugin Author WP Folio

    (@buildwps)

    Since we haven’t heard back from you, I’m marking this as solved for now. If you need any further assistance or clarification, feel free to reach out, and we’ll be happy to help!

Viewing 2 replies - 1 through 2 (of 2 total)
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