Unclosable Wpforms notification (when used with Yandex.Metrika)

  • Resolved logosspb

    (@logosspb)


    5 months, 3 weeks ago

    Good day!

    There is a problem with one of the notification forms. We have Yandex.Metrika on our site and we recently changed our contact form to Wpforms.

    The Wpforms notification advises to set up Yandex.Metrika to collect statistics from subscription forms. But there is a problem: this notification pops up in every page of the admin part of the site. When you click on the cross, the notification closes once, and when you refresh the page, it reappears.

    WPForms Lite version: 1.9.1.3

    • This topic was modified 5 months, 3 weeks ago by logosspb.
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  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @logosspb,

    Thanks for reaching out, and I’m sorry about the notice on your site.

    Please note that the notice only appears when the Yandex Metrica plugin is activated. Here’s a screencast.

    In this case, I recommend contacting the plugin support and asking them to investigate the issue.

    I recommend you reach out to your hosting provider support. They should be able to help you get this sorted out.

    Thanks!

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