Uncaught TypeError: getBillingDetails() is null

Hello @ourecommerce2023,

Greetings of the day!

I apologize for the delayed response. I will attempt to replicate the issue on my test site and forward the information to the team for further investigation.

Best regards,

Thanks Aamir – any updates? That is fine if requires further investigation and time to fix but want to confirm you’ve replicated issue on your end?

Hello @ourecommerce2023,

Thank you for your response.

I tried to replicate the error on my test site but wasn’t able to do so. However, I could see the error on your site’s product page in the console. Can you please check if you have the latest version of the plugin installed?

Additionally, here are a few basic troubleshooting steps you can follow:

1. Disable Other Plugins: Temporarily disable other plugins except WooCommerce and checkout plugins-stripe for Wooommerce to see if there’s a conflict causing the issue. If the error disappears, re-enable them one by one to identify the culprit.
2. Switch Themes: Switch to a default theme like Twenty Twenty-One to check if the issue is theme-related.

Please let me know the results, and feel free to reach out if you need further assistance!

Best regards,

Hello?@ourecommerce2023,

It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

If you faced any other issues while using our product, feel free to start a new thread.

Best regards,