“Uncaught TypeError” console error in many backend pages

  • Resolved doffine

    (@doffine)


    10 months, 3 weeks ago

    Hi @codexa,

    this is just to report a little bug to you causing a console error to appear on many backend pages like /wp-admin/edit.php or /wp-admin/edit.php?post_type=page or /wp-admin/users.php but not on the dashboard or /wp-admin/upload.php.

    The console error is in Firefox:

    
Uncaught TypeError: $(...).sortable is not a function

<anonymous> https://DOMAIN.TLD/wp-content/plugins/beaf-before-and-after-gallery/assets/js/beaf-options.js:1070

jQuery 13
e
t
setTimeout handler*Deferred/then/l/<
c
fireWith
fire
c
fireWith
ready
P
EventListener.handleEvent*
<anonymous>
<anonymous>

beaf-options.js:1070:32
?

    We think you will want to fix this.

    Thank you for your work and still a happy new year from us to you,
    -doffine

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author mdashikul

    (@mdashikul)

    Hi @doffine – Thank you for bringing the issue to our attention. We’ll investigate and aim to resolve it in our upcoming update. Your assistance is greatly appreciated. Thank you.

    Thread Starter doffine

    (@doffine)

    Hi @mdashikul,

    thank you for coming back to us. After the last update we have to see that this issue still persists. So I marked this thread as not resolved again. Were you able to reproduce the problem or do you need further information?

    Greetings and thank you very much for your work,
    -doffine

    Plugin Author mdashikul

    (@mdashikul)

    Hi @doffine – I hope you’re doing well.?There may be a site-specific or conflicting issue. We’ll need to conduct a more thorough investigation to address the matter promptly. May I request you create a ticket to our support portal?here so that we can fix the issue for you?

    Thank You.

    Thread Starter doffine

    (@doffine)

    Hi @mdashikul,

    alright, I just created a ticket on your website. Thank you a lot.

    Greetings,
    -doffine

    Plugin Author mdashikul

    (@mdashikul)

    Hi @doffine – hope you are dong great. Could you kindly provide the ticket number? This will enable me to check the status and address the ticket promptly.

    Thank you

    Thread Starter doffine

    (@doffine)

    Hey @mdashikul,

    I’m afraid no mail we received from your colleague “Joynal Abedin” (Themefic Support [email protected]) did contain a visible ticket number I could tell you now.

    In our ticket I essentially told your colleague the following, after he requested admin credentials to our WP:

    “You won’t need our website’s credentials, since the bug in your plugin is easily reproducible everywhere. Just click yourself a test WP site, lets say at https://wpsandbox.net/
    Don’t do anything but only install your plugin into this completely fresh WP – while having Firefox’ console open. You’ll immediately see the error message in the console after activating your plugin. The error message in the console appears in many but not in all WP backend pages.”

    Does this help you?

    Greetings,
    -doffine

    Plugin Author mdashikul

    (@mdashikul)

    Hi @doffine I hope you are doing great, this issue should be fixed on our latest version(v4.5.2).

    Thread Starter doffine

    (@doffine)

    Hey @mdashikul,

    we just checked it and can confirm the bug has been fixed. Thanks a lot for your work!

    Greetings,
    -doffine

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘“Uncaught TypeError” console error in many backend pages’ is closed to new replies.