• Resolved amirhossein7

    (@amirhossein7)


    Hello dear Gulshan Kumar
    I use the Hello Elementor theme and use the wpdiscuz plugin to display comments on my site. I recently encountered the following error on my post and products page:

    Uncaught TypeError: Cannot set properties of null (setting 'action')
        at document.onscroll

    There are so many of these errors in the console section of my Chrome browser that the number increases horribly as I scroll up or down the page.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Gulshan Kumar

    (@thegulshankumar)

    Hello,

    Thank you for reaching out and bringing your concern to my attention. I appreciate your feedback regarding the compatibility issue you’ve encountered with WPDiscuz.

    I understand your frustration, but I must emphasize that our anti-spam plugin is specifically designed to work only with the default commenting system. It is not intended to be used with third-party solutions like WPDiscuz.

    Using our plugin with WPDiscuz or any other third-party commenting system may lead to unpredictable behavior and is not recommended. This limitation is clearly outlined in both the Plugin Description page and the FAQs section.

    Regrettably, providing support for third-party solutions such as WPDiscuz is beyond the scope of our plugin’s capabilities, and we do not have any plans to incorporate such functionality in the future.

    However, I encourage you to reach out to the developers of WPDiscuz for assistance with any issues you may be experiencing. They may be able to provide guidance or solutions tailored to their platform.

    Thank you for your understanding and for using our plugin.

    Best Regards,
    Gulshan

    Thread Starter amirhossein7

    (@amirhossein7)

    The ID of the comments section of the Hello Elementor theme is #comments and I was able to eliminate this error by adding #comments, to the following section in your plugin code:

    // Most popular IDs are listed here for compatibility with all popular themes
    		echo "let commentForm = document.querySelector(\"#commentform, #ast-commentform, #fl-comment-form, #comments, #ht-commentform\");";

    With this, I don’t get the top arrow in any of my post and product pages and everything works fine.

    Is this correct and is it considered a definite and correct solution to solve this problem?

    Plugin Author Gulshan Kumar

    (@thegulshankumar)

    Please share the page URL.

    Thread Starter amirhossein7

    (@amirhossein7)

    Plugin Author Gulshan Kumar

    (@thegulshankumar)

    Uninstall WPDiscuzz, or this plugin.

    You cannot use it together

    Thread Starter amirhossein7

    (@amirhossein7)

    why?

    I have no problem with any of these two plugins and they work well together and since I installed your plugin, I no longer receive spam comments and these two plugins do not conflict with each other for me and the real user is fine and without The problem leaves a comment on the site.

    Plugin Author Gulshan Kumar

    (@thegulshankumar)

    My focus, my target audience is

    One who is using default commenting system.

    So I never claimed to provide support for other plugins.

    I am sorry but I can’t answer.

Viewing 7 replies - 1 through 7 (of 7 total)
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