Uncaught TypeError

This error originates from the main ConvertKit Plugin, and isn’t something we’re immediately reproducing.

Please provide:
1. A copy of your site’s information (Tools > Site Health > Info > Copy site info to clipboard and then paste here).
2. A brief list of a few steps we can take to reproduce the issue (such as which fields need to be edited on a WooCommerce product to reproduce the issue, or a new product needs to be created to see the issue etc)

Thank you

Hi,

Here is the status report. After all it was not your plugin that was preventing us from doing changes, but none the less, your plugin is still outputting the errors when editing a product.

### wp-core ###

version: 6.0
site_language: en_US
user_language: en_US
timezone: America/Toronto
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 683
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/100135.cloudwaysapps.com/xgztcnpbtz/public_html
wordpress_size: loading...
uploads_path: /home/100135.cloudwaysapps.com/xgztcnpbtz/public_html/wp-content/uploads
uploads_size: loading...
themes_path: /home/100135.cloudwaysapps.com/xgztcnpbtz/public_html/wp-content/themes
themes_size: loading...
plugins_path: /home/100135.cloudwaysapps.com/xgztcnpbtz/public_html/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-dropins (2) ###

advanced-cache.php: true
object-cache.php: true

### wp-active-theme ###

name: TSHU (Storefront) (storefront-tshu)
version: 2.5.3.1568747515
author: Automattic
author_website: https://woocommerce.com/
parent_theme: Storefront (storefront)
theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, custom-logo, html5, custom-background, custom-header, site-logo, title-tag, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-font-sizes, editor-style, responsive-embeds, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, starter-content, widgets
theme_path: /public_html/wp-content/themes/storefront-tshu

### wp-parent-theme ###

name: Storefront (storefront)
version: 4.1.0
author: Automattic
author_website: https://woocommerce.com/
theme_path: /home/100135.cloudwaysapps.com/xgztcnpbtz/public_html/wp-content/themes/storefront

### wp-themes-inactive (2) ###

Twenty Twenty-One: version: 1.6, author: the WordPress team
Twenty Twenty-Two: version: 1.2, author: the WordPress team

### wp-mu-plugins (1) ###

Object Cache Pro (MU): version: 1.14.5, author: Rhubarb Group

### wp-plugins-active (48) ###

Advanced Custom Fields PRO: version: 5.12.2, author: Delicious Brains
Akismet Anti-Spam: version: 4.2.4, author: Automattic
AutomateWoo: version: 5.5.15, author: WooCommerce (latest version: 5.5.16)
CAPTCHA 4WP: version: 7.0.6.1, author: WP White Security
CheckoutWC: version: 7.2.6, author: Objectiv
ConvertKit: version: 1.9.7.7, author: ConvertKit
ConvertKit for WooCommerce: version: 1.4.6, author: ConvertKit
Cookie Notice & Compliance for GDPR / CCPA: version: 2.3.0, author: Hu-manity.co
Facebook for WooCommerce: version: 2.6.16, author: Facebook
Gravity Forms: version: 2.6.3, author: Gravity Forms
GTM4WP: version: 1.15.2, author: Thomas Geiger
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: version: 8.13.58, author: HubSpot
Image optimization service by Optimole: version: 3.4.3, author: Optimole
Invoices for WooCommerce: version: 3.1.9, author: Bas Elbers
MalCare Security - Free Malware Scanner, Protection & Security for WordPress: version: 4.67, author: MalCare Security (latest version: 4.78)
OptinMonster: version: 2.7.0, author: OptinMonster Popup Builder Team
Pinterest for WooCommerce: version: 1.1.0, author: WooCommerce
Pixel Manager for WooCommerce: version: 1.17.9, author: SweetCode (latest version: 1.17.10)
Product Customer List for WooCommerce: version: 3.0.9, author: Kokomo
Product Feed PRO for WooCommerce: version: 11.6.4, author: AdTribes.io (latest version: 11.6.7)
Redirection: version: 5.2.3, author: John Godley
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond)
Safe SVG: version: 2.0.1, author: 10up
Smart Slider 3: version: 3.5.1.7, author: Nextend
StarBox: version: 3.4.4, author: Squirrly UK
String Locator: version: 2.5.0, author: Clorith
TI WooCommerce Wishlist: version: 1.47.0, author: TemplateInvaders
Trustpilot-reviews: version: 2.5.901, author: Trustpilot
TSHU: version: 1.0, author: Thierry Lavergne
UpdraftPlus - Backup/Restore: version: 1.22.12, author: UpdraftPlus.Com, DavidAnderson
Widget Context: version: 1.3.2, author: Kaspars Dambis
WooCommerce: version: 6.6.0, author: Automattic (latest version: 6.6.1)
WooCommerce - ShipStation Integration: version: 4.1.48, author: WooCommerce
WooCommerce Checkout Add-Ons: version: 2.5.6, author: SkyVerge
WooCommerce Multilingual & Multicurrency: version: 5.0.1, author: OnTheGoSystems
WooCommerce Price Based on Country (Basic): version: 2.2.3, author: Oscar Gare
WooCommerce Price Based on Country Pro Add-on: version: 2.18.0, author: Oscar Gare (latest version: 2.19.0)
WooCommerce Product Bundles: version: 6.15.5, author: WooCommerce
WooCommerce Shipment Tracking: version: 1.7.0, author: WooCommerce
WooCommerce Stripe Gateway: version: 6.4.1, author: WooCommerce
Wordfence Security: version: 7.5.11, author: Wordfence
WordPress Backup & Security Plugin - BlogVault: version: 4.78, author: Backup by BlogVault
WP Mail SMTP: version: 3.4.0, author: WPForms
WPML Media: version: 2.7.0, author: OnTheGoSystems
WPML Multilingual CMS: version: 4.5.8, author: OnTheGoSystems
WPML String Translation: version: 3.2.1, author: OnTheGoSystems
WP Rocket: version: 3.11.3, author: WP Media
Yoast SEO: version: 19.1, author: Team Yoast

### wp-plugins-inactive (3) ###

Query Monitor: version: 3.9.0, author: John Blackbourn
Slide down notification bar: version: 1.1, author: Thierry Lavergne
WooCommerce PayPal Checkout Gateway: version: 2.1.3, author: WooCommerce

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
imagick_version: 3.5.1
file_uploads: File uploads is turned off
post_max_size: 50M
upload_max_filesize: 50M
max_effective_size: 50 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 8 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 768
	imagick::RESOURCETYPE_MAP: 8 GB
	imagick::RESOURCETYPE_MEMORY: 4 GB
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.26

### wp-server ###

server_architecture: Linux 4.9.0-14-amd64 x86_64
httpd_software: Apache/2.4.25 (Debian)
php_version: 7.4.29 64bit
php_sapi: fpm-fcgi
max_input_variables: 3600
time_limit: 120
memory_limit: 1024M
max_input_time: 60
upload_max_filesize: 50M
php_post_max_size: 50M
curl_version: 7.52.1 OpenSSL/1.0.2u
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.30-MariaDB-1:10.3.30+maria~stretch-log
client_version: mysqlnd 7.4.29
max_allowed_packet: 134217728
max_connections: 29538

### wp-constants ###

WP_HOME: https://www.****.com
WP_SITEURL: https://www.****.com
WP_CONTENT_DIR: /public_html/wp-content
WP_PLUGIN_DIR: /public_html/wp-content/plugins
WP_MEMORY_LIMIT: 1024M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### objectcache ###

general-status: Connected
general-dropin: Outdated
general-license: Valid
general-eviction-policy: allkeys-lfu
general-env: production
general-multisite: No
general-global-groups: analytics, users, userlogins, usermeta, user_meta, useremail, userslugs, site-transient, site-options, blog-lookup, blog-details, site-details, rss, global-posts, blog-id-cache, networks, sites, blog_meta
general-non-persistent-groups: counts, plugins, wordfence, wordfence-ls, WPML_ST_Package_Factory, themes, wpml-all-meta-product-variation, ls_languages
general-non-prefetchable-groups: analytics, userlogins, wc_session_id
general-compressions: LZF, LZ4, ZSTD
general-mu: Yes
general-vcs: No
general-host: cloudways
versions-php: 7.4.29 (Outdated)
versions-igbinary: 3.2.6
versions-phpredis: 5.3.7
versions-relay: Not installed
versions-redis: 7.0.1
versions-plugin: 1.14.5
versions-dropin: 1.14.3 (Outdated)
statistics-redis-memory: 226 MB of 395 MB
statistics-redis-keys: 171923
config-token: ????????001c
config-connector: RedisCachePro\Connectors\PhpRedisConnector
config-cache: RedisCachePro\ObjectCaches\PhpRedisObjectCache
config-logger: RedisCachePro\Loggers\ErrorLogLogger
config-log_levels: emergency, alert, critical, error
config-scheme: tcp
config-host: 127.0.0.1
config-port: 6379
config-database: 0
config-username: null
config-password: null
config-prefix: xgztcnpbtz
config-maxttl: null
config-timeout: 2.5s
config-read_timeout: 2.5s
config-retry_interval: 100ms
config-retries: 5
config-backoff: default
config-persistent: false
config-shared: false
config-async_flush: true
config-cluster: null
config-servers: null
config-cluster_failover: error
config-replication_strategy: distribute
config-serializer: igbinary
config-compression: zstd
config-global_groups: null
config-non_persistent_groups: null
config-non_prefetchable_groups: null
config-prefetch: true
config-split_alloptions: true
config-relay_listeners: false
config-flush_network: all
config-tls_options: null
config-save_commands: false
config-debug: false
constants-WP_DEBUG: false
constants-SAVEQUERIES: undefined
constants-WP_REDIS_DIR: undefined
constants-WP_REDIS_DISABLED: false
constants-WP_REDIS_CONFIG: {
    "token": "????????001c",
    "host": "127.0.0.1",
    "port": 6379,
    "database": 0,
    "timeout": 2.5,
    "read_timeout": 2.5,
    "split_alloptions": true,
    "async_flush": true,
    "client": "phpredis",
    "compression": "zstd",
    "serializer": "igbinary",
    "prefetch": true,
    "debug": false,
    "save_commands": false,
    "prefix": "xgztcnpbtz"
}

### wp_mail_smtp ###

version: 3.4.0
license_key_type: lite
debug: No debug notices found.
lite_install_date: Aug 26, 2020 @ 8:20pm