Uncaught TypeError

Hi @dazeworks,

Sorry to hear about this, however, I couldn’t find any previous report and can’t replicate it on my installation.

Could you provide us with the form export so we can give it a go on our end?
You can go to Forminator > Forms panel, click on Gear icon and export the form from there.
Upload the export file to any file sharing service like GDrive or DropBox and share the download link here so we can check it out.

Cheers,
Predrag

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*”,”custom-class”:””},{“id”:”upload-1″,”element_id”:”upload-1″,”form_id”:”wrapper-6237-6784″,”type”:”upload”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-6237-6784″,”field_label”:””,”filetypes”:[“all-document”,”all-text”,”heic”,”txt|asc|c|cc|h|srt”,”csv”,”tsv”,”ics”,”rtx”,”css”,”htm|html”,”vtt”,”dfxp”,”rtf”,”js”,”pdf”,”doc”,”pot|pps|ppt”,”wri”,”mdb”,”mpp”,”docx”,”docm”,”dotx”,”dotm”,”onetoc|onetoc2|onetmp|onepkg”,”oxps”,”xps”,”odt”,”odp”,”odg”,”odc”,”odb”,”odf”,”wp|wpd”,”pages”],”file-type”:”single”,”file-limit”:”unlimited”,”upload-limit”:”20″,”filesize”:”MB”,”required”:true,”required_message”:”Please upload your resume”,”custom-files”:true},{“id”:”text-1″,”element_id”:”text-1″,”form_id”:”wrapper-7763-3296″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-7763-3296″,”input_type”:”line”,”limit_type”:”characters”,”field_label”:””,”placeholder”:””,”default”:”%my_value_1%”,”custom-class”:”hidden”}],”settings”:{“pagination-header”:”nav”,”paginationData”:{“pagination-header-design”:”show”,”pagination-header”:”nav”},”formName”:”Careers”,”version”:”1.13.5″,”form-border-style”:”none”,”form-padding”:””,”form-border”:””,”fields-style”:”open”,”validation”:”server”,”form-style”:”default”,”enable-ajax”:”true”,”autoclose”:”true”,”submission-indicator”:”show”,”indicator-label”:”Submitting…”,”form-type”:”default”,”submission-behaviour”:”behaviour-redirect”,”thankyou-message”:”Thank you for contacting us, we will be in touch shortly.”,”submitData”:{“custom-submit-text”:”Send Message”,”custom-invalid-form-message”:”Error: Your form is not valid, please fix the errors!”},”validation-inline”:”1″,”form-expire”:”no_expire”,”form-padding-top”:”0″,”form-padding-right”:”0″,”form-padding-bottom”:”0″,”form-padding-left”:”0″,”form-border-width”:”0″,”form-border-radius”:”0″,”cform-label-font-family”:”Roboto”,”cform-label-custom-family”:””,”cform-label-font-size”:”12″,”cform-label-font-weight”:”bold”,”cform-title-font-family”:”Roboto”,”cform-title-custom-family”:””,”cform-title-font-size”:”45″,”cform-title-font-weight”:”normal”,”cform-title-text-align”:”left”,”cform-subtitle-font-family”:”Roboto”,”cform-subtitle-custom-font”:””,”cform-subtitle-font-size”:”18″,”cform-subtitle-font-weight”:”normal”,”cform-subtitle-text-align”:”left”,”cform-input-font-family”:”Roboto”,”cform-input-custom-font”:””,”cform-input-font-size”:”16″,”cform-input-font-weight”:”normal”,”cform-radio-font-family”:”Roboto”,”cform-radio-custom-font”:””,”cform-radio-font-size”:”14″,”cform-radio-font-weight”:”normal”,”cform-select-font-family”:”Roboto”,”cform-select-custom-family”:””,”cform-select-font-size”:”16″,”cform-select-font-weight”:”normal”,”cform-multiselect-font-family”:”Roboto”,”cform-multiselect-custom-font”:””,”cform-multiselect-font-size”:”16″,”cform-multiselect-font-weight”:”normal”,”cform-dropdown-font-family”:”Roboto”,”cform-dropdown-custom-font”:””,”cform-dropdown-font-size”:”16″,”cform-dropdown-font-weight”:”normal”,”cform-calendar-font-family”:”Roboto”,”cform-calendar-custom-font”:””,”cform-calendar-font-size”:”13″,”cform-calendar-font-weight”:”normal”,”cform-button-font-family”:”Roboto”,”cform-button-custom-font”:””,”cform-button-font-size”:”14″,”cform-button-font-weight”:”500″,”cform-timeline-font-family”:”Roboto”,”cform-timeline-custom-font”:””,”cform-timeline-font-size”:”12″,”cform-timeline-font-weight”:”normal”,”cform-pagination-font-family”:””,”cform-pagination-custom-font”:””,”cform-pagination-font-size”:”16″,”cform-pagination-font-weight”:”normal”,”payment_require_ssl”:””,”submission-file”:”delete”,”form_status”:”publish”,”form_name”:”careers”,”use_ajax_load”:””,”use_donotcachepage”:”1″,”redirect-url”:”https:\/\/dazeworks.com\/”},”client_id”:null,”notifications”:[{“slug”:”notification-1234-4567″,”label”:”Admin Email”,”email-recipients”:”default”,”recipients”:”[email protected]”,”email-subject”:”{name-1} – {hidden-2}”,”email-editor”:”<p>Position<\/strong> : {hidden-2}<\/p>\n<p>Location<\/strong> : {text-1}<\/p>\n<p>First Name<\/strong> : {name-1}<\/p>\n<p>Last Name<\/strong> : {name-2}<\/p>\n<p>Phone<\/strong> : {phone-1}<\/p>\n<p>Email<\/strong> : {email-1}<\/p>\n<p>Experience<\/strong> : {number-1}<\/p>\n<p>How did you hear about us<\/strong> : {select-1}<\/p>\n<p> <\/p>\n<p>This message was sent from {site_url}.<\/p>”,”email-attachment”:”true”}]},”status”:”publish”,”version”:”1.13.5″}

Hi @dazeworks,

Please upload the TXT file to GDrive or Dropbox because the reply formatting messes up with special characters and can’t be imported like that.

Cheers,
Predrag

https://drive.google.com/file/d/1Lp5z5-y4hpuphBRnTPBbVUf4dh7Dj2TB/view?usp=sharing

still getting the error. please check the attachment

https://drive.google.com/file/d/1qBxmJaOR3ivtEZLGLH2LL31vpvE3PP3b/view?usp=sharing

Hello @dazeworks,

When I imported the form on my end, I was not able to replicate the same on my end. Could you please navigate to your site wp-admin Dashboard-> Forminator-> Forms-> Edit form-> Behaviour-> Turn on Load form using AJAX and also turn on Prevent page caching on form pages and then check if it works.

If that does not work, can you clear the site cache or turn of the caching on your site and check if that works for you? If that does not help too, could you please make a fresh lab site on your machine or on your server and check if the same is replicated? If not, that looks like a plugin conflict. Cloud you take a full backup of your live site and then perform a plugin conflict test to check if that brings out something to you? Here is how you can do it:
https://premium.wpmudev.org/blog/wordpress-plugin-conflicts-how-to-check-for-them-and-what-to-do/

Do let me know how that works for you.

Thank you,
Prathamesh Palve

Hello, we will mark this ticket as resolved since we haven’t heard from you in a while, if you do have any followup questions feel free to reopen it.

Cheers,
Predrag

Hello, was searching for answers to a problem and ran across this message thread. It’s exactly what we’re running into, and the strange thing is testing it using Chrome that we are logged into our WordPress site with, it works perfectly. But Chrome in Incognito, or any other browser, the form gets hung up upon submission, spinning wheel and no email notification. Tried the Ajax and prevent cacheing, no help. Only common denominator is it works when using the same logged in browser we use for WordPress, nothing else.

Uncaught TypeError: Cannot read property ‘authentication’ of undefined
at Object.success (front.multi.min.js?ver=1.14.7:formatted:5673)
at c (64k56.js:3)
at Object.fireWith [as resolveWith] (64k56.js:3)
at l (64k56.js:3)
at XMLHttpRequest.<anonymous> (64k56.js:3)

Hey there @reactionmass thank you for reaching out.

Could you please help us by creating a new topic as we need to investigate this issue in more detail and include an export of the form, just follow the steps below:

You can go to Forminator > Forms panel, click on Gear icon and export the form from there.
Upload the export file to any file sharing service like GDrive or DropBox and share the download link on the topic you open, so we can check it out.

Thanks in advance!

Regards,

Jorge

Thanks Jorge for the quick reply. Looks like we did figure it out over the weekend; for whatever reason the honeypot was holding up submissions. We’ll just go as-is without the honeypot for now, maybe look at this down the road to fix that part.