• Resolved eric410637340

    (@eric410637340)


    I’m using the WP User Frontend plugin to make a form that visitors can fill out to submit their WooCommerce products.

    The following is the error message reported by the customer:

    Not able to submit the product.

    Getting below console error on second page of submission, while next button click

    ontend-form.min.js?ver=6.2:1 Uncaught ReferenceError: tinyMCE is not defined
    at HTMLDivElement. (frontend-form.min.js?ver=6.2:1:10458)
    at Function.each (jquery.min.js?ver=3.6.3:2:3003)
    at e..each (jquery.min.js?ver=3.6.3:2:1481)
    at Object.validateForm (frontend-form.min.js?ver=6.2:1:10314)
    at HTMLFormElement.formSubmit (frontend-form.min.js?ver=6.2:1:8928)
    at HTMLFormElement.dispatch (jquery.min.js?ver=3.6.3:2:43184)
    at y.handle (jquery.min.js?ver=3.6.3:2:41168)
    (

    May I ask what caused it? The page where I need help: https://chatgptdemo.com/submit-a-product/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi?@eric410637340,

    → It seems there is a technical issue on your website. This issue needs to be checked & investigated in every possible way so kindly contact through the website. I hope they will take the necessary steps.

    Regards!

    Thread Starter eric410637340

    (@eric410637340)

    <font _mstmutation=”1″></font>The latest situation, just now I suggested that the customer try to send it again, the customer’s second submission was successful, and I personally feel that it is the customer’s problem. Because of the period when the customer made an error, other customers did not encounter problems when submitting.

    Otherwise, when the customer submitted an error, I was modifying the website, which caused problems.

    At present, other customers can submit normally, and they are all normal. I feel that this is an example. May I ask, do you think this issue needs to be taken seriously?

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @eric410637340,

    To investigate the issue in every possible way please contact through?the website. They will definitely take the necessary steps.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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