Uncaught ReferenceError: gtag is not defined

  • Resolved ruseau

    (@ruseau)


    4 years, 8 months ago

    Hi,

    Every time that i try to activate the pluging, On my home page, the banner and the first carrousel of products become white and I have this error messange in the console :

    Uncaught ReferenceError: gtag is not defined
    at HTMLDocument.<anonymous> ((index):286)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

    What should i do for fix it ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi @ruseau,

    The error is because you have not implemented gtag on your website.

    Please check the option ‘Add Global Site Tracking Code gtag.js’ while configuring the plugin then this error would go away(Screenshot for reference).

    The banner and the first carrousel of products become white – this must be some CSS issue as our plugin has nothing to do with the UI of the website.
    Do you use any plugin which optimizes website’s performance, like Autoptimize?

    Regards.

    • This reply was modified 4 years, 7 months ago by Conversios.
    Plugin Author Conversios

    (@tatvic)

    Hi @tatvic,

    We hope the provided solution worked for you.

    Thread Starter ruseau

    (@ruseau)

    Hi !

    yes it’s working,

    I delete my Google tag manager Tag who was in a “wrong position”

    the plugin was working, them I re-implemented GTM, on the right position and it’s good now

    Thanks for your help !

Viewing 3 replies - 1 through 3 (of 3 total)
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