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Resolved

(@bp7hb)

My site got issue on below

View post on imgur.com

cart-fragments.min.js:1 Uncaught ReferenceError: Cookies is not defined
    at HTMLDocument.<anonymous> (cart-fragments.min.js:1)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.J (jquery.js:2)
(anonymous)	@	cart-fragments.min.js:1
i	@	jquery.js:2
fireWith	@	jquery.js:2
ready	@	jquery.js:2
J	@	jquery.js:2

I have disable the Siteground Cache and disable the Cloudflare CDN,
this error occur after update to latest version of WooCommerce,
this error is randomly appear and when it appear, it breaks the script and make the site cannot run other JS function

WC: 3.6.5
WP: 5.2.2
PHP: 7.1.30

Viewing 6 replies - 1 through 6 (of 6 total)

Rynald0s
(@rynald0s)

Automattic Happiness Engineer

5 years, 4 months ago

Hi @bp7hb!

This is often a hosting issue stemming from an outdated MOD_SERCURITY core ruleset. Here’s how you can resolve this issue: https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/

Cheers!

Thread Starter bp7hb
(@bp7hb)

5 years, 4 months ago

Hi

We have checked with the hosting, also tried the option 3 plugin fix, but still cannot resolve the issue

Any further action can help on it, thanks

3 Sons Development – a11n
(@3sonsdevelopment)

5 years, 3 months ago

Hi @bp7hb,

Would you mind sharing your system status report (WooCommerce > Status) so we can dig into this for you?

Thanks,

Thread Starter bp7hb
(@bp7hb)

5 years, 3 months ago

Hi @3sonsdevelopment

Sure, but anyway that I can PM the details to you instead of public?

Thanks

3 Sons Development – a11n
(@3sonsdevelopment)

5 years, 3 months ago

Hey @bp7hb,

I can appreciate that. Unfortunately, the www.remarpro.com forums don’t have a private message functionality that we can use. If you’ve made a purchase at WooCommerce.com you can open up a ticket. That will be private.

Take care,

3 Sons Development – a11n
(@3sonsdevelopment)

5 years, 3 months ago

Hi @bp7hb,

It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please let open up a new topic and we’ll be happy to help out.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Uncaught ReferenceError: Cookies is not defined’ is closed to new replies.

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