Uncaught (in promise) Error in browser console

Hello.

Thank you for your request.

We will fix it as soon as possible and contact you of the results.

It may take 1-2 working days. Please, wait.

Sorry for the inconveniences.

Best regards.

Hello,

Looks like something went wrong =(
To fix that, please, proceed to plugin settings (WP Dashboard -> Settings -> Antispam by Cleantalk) and press “Save Changes” button.

Contact us if you have questions.

Hello Safronik,

Thanks for the reply.

Tried that but the problem persist.

Anders

Hello.

Please, deactivate-delete the CleanTalk plugin and install is again.

Our installation guide:
https://cleantalk.org/help/install-wordpress

After that errors should go away within 2 hours when the CleanTalk API Method would be called in the background.

Inform us if the problem persists.

Thank you.

Hello,

The problem persists.

Thank you for informing us.

We will revise the code and see what could cause the errors.

We will contact you in 1-2 work days.

Kind regards.

Hello,

Please, try the new version 5.100. Contact us on results.

Updated to the latest version but still getting an error and the WP Admin dashboard not loading properly

cleantalk-dashboard-widget.js?ver=5.100:39 Uncaught (in promise) ReferenceError: ct_chart_data is not defined
at drawStuff (cleantalk-dashboard-widget.js?ver=5.100:39)
drawStuff @ cleantalk-dashboard-widget.js?ver=5.100:39
Promise.then (async)
google.G.H.T.nl @ loader.js?ver=5.100:225
(anonymous) @ cleantalk-dashboard-widget.js?ver=5.100:32
i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-slider,moxiejs,plupload&ver=4.9.7:2
fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-slider,moxiejs,plupload&ver=4.9.7:2
ready @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-slider,moxiejs,plupload&ver=4.9.7:2
K @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-slider,moxiejs,plupload&ver=4.9.7:2

Thank you for your feedback.

We will revise the code again. It may take up to 24 hours.

Please, wait.

If you want WP Admin access to check our site please let me know

Yes, please.

Create a private ticket here in our system:
https://cleantalk.org/my/support/open

We would like to see it first hand in your website backend.

Thank you.

Ticket created

Thank you.

We will post our replies in the ticket.