Uncaught Exception: Template does not have any content

  • Resolved shenkwen

    (@shenkwen)


    2 years, 6 months ago

    on template choice page, after I select a template and click insert, I will be stuck at the next screen, as this screenshot shows.

    On the error log, it shows this error:

    PHP Fatal error:  Uncaught Exception: Template does not have any content in /home/qidaocoach/public_html/wp-content/plugins/royal-elementor-addons/admin/includes/wpr-templates-actions.php:305, referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
 mod_fcgid: stderr: Stack trace:, referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
 #0 /home/qidaocoach/public_html/wp-content/plugins/royal-elementor-addons/admin/includes/wpr-templates-actions.php(159): WprAddons\\Admin\\Includes\\WPR_Library_Source->get_data(), referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
 #1 /home/qidaocoach/public_html/wp-includes/class-wp-hook.php(307): WprAddons\\Admin\\Includes\\WPR_Templates_Actions->wpr_import_library_template(), referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
#2 /home/qidaocoach/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(), referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
 #3 /home/qidaocoach/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(), referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
#4 /home/qidaocoach/public_html/wp-admin/admin-ajax.php(187): do_action(), referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
 #5 {main}, referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor
  thrown in /home/qidaocoach/public_html/wp-content/plugins/royal-elementor-addons/admin/includes/wpr-templates-actions.php on line 305, referer: https://qidaocoach.org/wp-admin/post.php?post=9&action=elementor

    This is a brand new site, only plugins are elementor and RE.
    PHP info is here: https://qidaocoach.org/aodif.php

    • This topic was modified 2 years, 6 months ago by shenkwen.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Shenkwen

    First, thank you for choosing our theme and service. It might be your system’s or WordPress related issue, and we will do our best to help you.

    You can check our plugin on our testing site and make sure that it works properly.
    Site name: qidaocoach
    URL: https://qidaocoach.s3-tastewp.com
    Username: ggedenidze1982
    Password: lTB33SZZ04A

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    Givi

    Thread Starter shenkwen

    (@shenkwen)

    Email sent

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi again, Shenkwen

    Thank you we will check.

    Kind regards,
    Givi

    Thread Starter shenkwen

    (@shenkwen)

    Why did you mark this with resolved?

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Sorry, I thought Givi resolved this issue. Revert it back.

    Kind Regards,
    Nick

Viewing 5 replies - 1 through 5 (of 5 total)
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