Uncaught Exception: Job data key “requests” not set

  • Resolved raydelta

    (@raydelta)


    2 months, 1 week ago

    Afew times a month this pops up on the logs:

    Uncaught Exception: Job data key “requests” not set in /mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Products/Sync/Background.php:59 Additional context{ “error”: { “type”: 1, “file”: “/mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Products/Sync/Background.php”, “line”: 59 }, “backtrace”: [ “”, “#0 /mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Framework/Utilities/BackgroundJobHandler.php(570): WooCommerce\Facebook\Products\Sync\Background->process_job()”, “#1 /mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Framework/Utilities/BackgroundJobHandler.php(159): WooCommerce\Facebook\Framework\Utilities\BackgroundJobHandler->handle()”, “#2 /mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-includes/class-wp-hook.php(324): WooCommerce\Facebook\Framework\Utilities\BackgroundJobHandler->maybe_handle()”, “#3 /mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()”, “#4 /mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()”, “#5 /mnt/data/home/1091474.cloudwaysapps.com/myserver/public_html/wp-admin/admin-ajax.php(207): do_action()”, “#6 {main}”, “thrown” ] }

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  • Hello @raydelta,

    Thank you for reaching out — we’re happy to help!

    To better understand the issue could you please share some additional details?

    1. Did the issue start after any recent updates, plugin installations, or changes to your site?
    2. Are there any visible changes or symptoms on your site related to this issue?

    Please share a copy of your site’s System Status to understand your site setup. You can find it via WooCommerce → Status → Get system report → Copy for support. Once you’ve done that, you can paste the text in https://gist.github.com. After that, you can paste the Gist link here in your reply.

    Once we have more information, we’ll be able to assist you further.

    Thanks!

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