Uncaught Error in class-php-autoloader.php with Woo 8.9.3

  • Hi there

    I currently have a problem with Woo. Here are some details which might be helpful.

    The error happened at the page /wp-admin/admin.php?page=elementor-app&ver=3.21.8

    WordPress 6.5.4
    Active theme: Hello Elementor child theme (Version 1.0.0)
    Current plugin: WooCommerce (Version 8.9.3)
    PHP version 8.2.18

    Error details
    ==============
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 90 der Datei /wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php verursacht. Fehlermeldung: Uncaught Error: Failed opening required '/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/CartOrderSummaryCouponFormBlock.php' (include_path='.') in /wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:90
    Stack trace:
    #0 /wp-content/plugins/woocommerce/src/Blocks/BlockTypesController.php(106): Automattic\Jetpack\Autoloader\jp12ea33bcea6a641c43d24712adc9f0b6\PHP_Autoloader::load_class('Automattic\\WooC...')
    #1 /wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\BlockTypesController->register_blocks('')
    #2 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #3 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /wp-settings.php(695): do_action('init')
    #5 /wp-config.php(105): require_once('...')
    #6 /wp-load.php(50): require_once('...')
    #7 /wp-admin/admin.php(34): require_once('...')
    #8 {main}
    thrown

    Any idea what exactly causes that issue and how to fix that?

    Please let me know if you need any further information.

    Thanks a lot,
    Michael

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Michael Sutter

    (@michih)

    Please also find the system report below:

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    Hey there, @michih! Thanks for contacting us. I’m happy to help you.

    The error you are seeing can be caused by an issue during an update on WooCommerce, it can also be cause by a conflict with another plugin or the theme.

    I suggest first trying to reinstall WooCommerce and checking if the issue persists.

    If it does, try deactivating Elementor and checking, since the page you had the issue is related to it.

    Please let us know how it goes.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter Michael Sutter

    (@michih)

    Hi @carolm29

    Thank you!
    If I uninstall Woo, it deletes all my data in the database, no?

    First of all and to be sure, I proceed as follows, right?

    • Take a full backup of the website (files and database)
    • Deactivate and uninstall the Woo plugin.
    • Re-install the Woo plugin.
    • Test if the issue persists.

    Greetings from WCEU in Torino ??

    Cheers,
    Michael

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi Michael @michih,

    Thanks for getting back to us.

    If you deactivate and delete the WooCommerce plugin from WordPress,?you only remove the plugin and its files. Your?settings, orders, products, pages, etc… will still exist in the database.

    However, it’s highly important to take a full backup of your website before you proceed.

    Your outlined steps are correct as well. Here they are for clarity:

    1. Take a full backup of your website (files and database).
    2. Deactivate and uninstall the WooCommerce plugin.
    3. Re-install the WooCommerce plugin.
    4. Test to see if the issue persists.

    Please ensure that you have a recent backup before you start this process. This way, if anything goes wrong, you can always restore your site to its previous state.

    Greetings to you in Torino from all of us at WooCommerce!

    Thread Starter Michael Sutter

    (@michih)

    Hi @ckadenge

    Thanks for your reply.
    For now, I have increased the WP_MEMORY_LIMIT constant as I saw a memory allocating error for the same file /woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php and enabled debugging.

    If this will not help, I could still try to re-install Woo.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @michih,

    Thanks for an update on this. Please let us know how it goes.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @michih,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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