Uncaught Error: Class ‘WPForms_License’ not found

  • Resolved 21adsmedia

    (@21adsmedia)


    3 years, 5 months ago

    Hello,

    I have a WP Pro license installed on a client’s site at https://ghhs.org

    I received an email today from WordPress stating:

    “First, visit your website (https://ghhs.org/) and check for any visible issues. Next, visit the page where the error was caught (https://ghhs.org/wp-cron.php?doing_wp_cron=1632944664.4164888858795166015625) and check for any visible issues.”

    The front end of my site seems fine, and it appears that form submission are successfully working. I do not notice anything inherently wrong on my site besides this Fatal Error appearing in my server logs:

    [29-Sep-2021 20:48:29 UTC] PHP Fatal error: Uncaught Error: Class 'WPForms_License' not found in /var/web/site/public_html/wp-content/plugins/wpforms/pro/wpforms-pro.php:106
PHP Stacktrace:
/var/web/site/public_html/wp-content/plugins/wpforms/src/Pro/Migrations.php(97): WPForms_Pro->objects()
/var/web/site/public_html/wp-content/plugins/wpforms/src/Pro/Migrations.php(85): WPForms\Pro\Migrations->migrate('1.6.9')
/var/web/site/public_html/wp-includes/class-wp-hook.php(292): WPForms\Pro\Migrations->maybe_migrate('')
/var/web/site/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
/var/web/site/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
/var/web/site/public_html/wp-content/plugins/wpforms/src/WPForms.php(277): do_action('wpforms_loaded')
/var/web/site/public_html/wp-includes/class-wp-hook.php(292): WPForms\WPForms->objects('')
/var/web/site/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
/var/web/site/public_html/wp-includes/plugin.php(484) in /var/web/site/public_html/wp-content/plugins/wpforms/pro/wpforms-pro.php on line 106

    Any help is greatly appreciated! Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @21adsmedia,

    It seems that you are using the paid version of WPForms. When you get the chance, could you submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

    i have the same issue. I am using an (all updated) WPForms paid “Basic” version. Since the latest WP update, I am getting a daily reminder that my site contains a technical error caused by WPForms. Already tried deinstalling the pluglin and reinstalling, no avail.

    details below. any guidance would be greatly appreciated!

    thanks
    jens

    ps . the WPFORMS account dashboard link you provided to @21adsmedia links to a 404 page.

    Hallo!

Seit WordPress 5.2 gibt es eine eingebaute Funktion, die erkennt, wenn ein Plugin oder ein Theme einen fatalen Fehler auf deiner Website verursacht, und dich deswegen mit dieser automatisierten E-Mail benachrichtigt.

In diesem Fall hat WordPress einen Fehler in einem deiner Plugins, WPForms, abgefangen.

... 

WordPress-Version 5.8.1
Aktuelles Theme: Enfold (Version 4.8.1)
Aktuelles Plugin: WPForms (Version 1.6.9)
PHP-Version 7.4.23

Fehler-Details
==============
Ein Fehler vom Typ E_ERROR wurde in der Zeile 106 der Datei /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-content/plugins/wpforms/pro/wpforms-pro.php verursacht. Fehlermeldung: Uncaught Error: Class 'WPForms_License' not found in /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-content/plugins/wpforms/pro/wpforms-pro.php:106
Stack trace:
#0 /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-content/plugins/wpforms/src/Pro/Migrations.php(97): WPForms_Pro->objects()
#1 /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-content/plugins/wpforms/src/Pro/Migrations.php(85): WPForms\Pro\Migrations->migrate('1.6.9')
#2 /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-includes/class-wp-hook.php(303): WPForms\Pro\Migrations->maybe_migrate('')
#3 /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#4 /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#5 /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-content/plugins/wpforms/src/WPForms.php(277): do_action('wpforms_loaded')
#6 /homepages/21/d423951818/htdocs/5-sterne-unter-reet/wp-includes/cl
    Thread Starter 21adsmedia

    (@21adsmedia)

    I did find a solution.

    I submitted a ticket directly to the WP Forms support through my account dashboard. They provided me with a newer version of wp-forms-pro.php to place in the plugin folder on my server. The new file has a patch in it that makes the error disappear.

    If you are using the paid version of WPForms, submit a support request, and they should provide the same file to you.

    Hope this helps!

    excellent, thanks so much @21adsmedia – i have contacted them and they told me that just today, v 1.7 was released that fixes the issue – will update and try if that fixes my bug.

    thanks so much!
    jens

Viewing 4 replies - 1 through 4 (of 4 total)
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