Uncaught Error: Class ‘WC_Order’ not found

  • Resolved flatee

    (@flatee)


    2 years, 6 months ago

    Dear Support team, since today, I get this error and the entire page crashes, when Jetpack 10.9. and woocommerce is sametime activated.

    I cant really find out, wheter is woocommerce or 10.9 jetpack causes the crash.

    After activating the two pluging, i am not able to get the health check, so the only error i get, is from e-mail:

    Fehler-Details
==============
Ein Fehler vom Typ E_ERROR wurde in der Zeile 18 der Datei /var/www/vhosts/flatee.ch/httpdocs/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Overrides/Order.php verursacht. Fehlermeldung: Uncaught Error: Class 'WC_Order' not found in /var/www/vhosts/flatee.ch/httpdocs/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Overrides/Order.php:18
Stack trace:
#0 /var/www/vhosts/flatee.ch/httpdocs/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php(90): require()
#1 [internal function]: Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpack?10_9\PHP_Autoloader::load_class()
#2 [internal function]: spl_autoload_call()
#3 /var/www/vhosts/flatee.ch/httpdocs/wp-includes/functions.php(642): unserialize()
#4 /var/www/vhosts/flatee.ch/httpdocs/wp-includes/option.php(228): maybe_unserialize()
#5 /var/www/vhosts/flatee.ch/httpdocs/wp-includes/cron.php(1170): get_option()
#6 /var/www/vhosts/flatee.ch/httpdocs/wp-includes/cron.php(765): _get_cron_array()
#7 /var/www/vhosts/flatee.ch/httpdocs/wp-includes/cron.php(817): wp_get_scheduled_event()
#8 /var/www/vhosts/flatee.ch/httpdocs/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-waf/actions.php

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @flatee

    As a first step, could you please share a copy of your site’s System Status? You can find it via WooCommerce → Status. Select Get system report and then Copy for support. Once you’ve done that, please paste it here in your response.

    Additionally, please check if there are any errors on the WooCommerce Logs, by following the steps below:

    * Go to WooCommerce → Status → Logs
    * Look for a log from the drop-down labeled fatal-errors.log
    * Click View
    * Copy and paste it here if you find any logs

    Thanks

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Uncaught Error: Class ‘WC_Order’ not found’ is closed to new replies.