Uncaught Error: Class ‘Automattic\WooCommerce\Admin\Features\Features’

  • Resolved dspink

    (@dspink)


    3 years, 4 months ago

    Hi, Ive just updated my website to WP 5.8 & Woocommerce 5.5.1. Everything appears fine apart from me not being able to view the Woocommerce home page: /wp-admin/admin.php?page=wc-admin

    It’s blank, and I got an email with the following error, any help would be appreciated.

    2021-07-22T08:51:34+00:00 CRITICAL Uncaught Error: Class 'Automattic\WooCommerce\Admin\Features\Features' not found in /wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Coupons.php:48
Stack trace:
#0 /wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Loader.php(262): Automattic\WooCommerce\Admin\Features\Coupons->__construct()
#1 /wp-includes/class-wp-hook.php(303): Automattic\WooCommerce\Admin\Loader::load_features('')
#2 /wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#3 /wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#4 /wp-settings.php(578): do_action('init')
#5 /wp-config.php(74): require_once('/home/casaespre...')
#6 /wp-load.php(50): require_once('/ in /wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Coupons.php on line 48

    STATUS::

    
### WordPress Environment ###

WC Version: 5.5.1
REST API Version: ? 5.5.1
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.27-2+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 256 MB
PHP Time Limit: 0
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1j

SUHOSIN Installed: –
MySQL Version: 5.7.34-0ubuntu0.18.04.1
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: EzV2qU0_
Total Database Size: 131.01MB
Database Data Size: 80.31MB
Database Index Size: 50.70MB
EzV2qU0_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
EzV2qU0_woocommerce_order_items: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
EzV2qU0_woocommerce_order_itemmeta: Data: 7.52MB + Index: 8.03MB + Engine InnoDB
EzV2qU0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
EzV2qU0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_actionscheduler_actions: Data: 0.23MB + Index: 0.31MB + Engine InnoDB
EzV2qU0_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_actionscheduler_logs: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
EzV2qU0_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_comments: Data: 3.52MB + Index: 3.42MB + Engine InnoDB
EzV2qU0_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_followup_customers: Data: 0.13MB + Index: 0.22MB + Engine InnoDB
EzV2qU0_followup_customer_carts: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_followup_customer_orders: Data: 0.25MB + Index: 0.11MB + Engine InnoDB
EzV2qU0_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_followup_email_logs: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_followup_email_orders: Data: 0.42MB + Index: 0.13MB + Engine InnoDB
EzV2qU0_followup_email_tracking: Data: 0.05MB + Index: 0.08MB + Engine InnoDB
EzV2qU0_followup_followup_history: Data: 0.16MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_followup_order_categories: Data: 0.20MB + Index: 0.22MB + Engine InnoDB
EzV2qU0_followup_order_items: Data: 0.38MB + Index: 0.47MB + Engine InnoDB
EzV2qU0_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_imagify_files: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
EzV2qU0_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
EzV2qU0_itsec_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_itsec_logs: Data: 9.52MB + Index: 0.83MB + Engine InnoDB
EzV2qU0_itsec_opaque_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_itsec_temp: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
EzV2qU0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_nf_objectmeta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_nf_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_nf_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_ninja_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_ninja_forms_fav_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_ninja_forms_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_options: Data: 2.52MB + Index: 0.30MB + Engine InnoDB
EzV2qU0_postmeta: Data: 34.56MB + Index: 24.09MB + Engine InnoDB
EzV2qU0_posts: Data: 9.52MB + Index: 2.50MB + Engine InnoDB
EzV2qU0_ppress_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_ppress_formsmeta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_ppress_meta_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_taxonomymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_usermeta: Data: 2.52MB + Index: 4.03MB + Engine InnoDB
EzV2qU0_users: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
EzV2qU0_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_wc_customer_lookup: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
EzV2qU0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_wc_order_product_lookup: Data: 0.39MB + Index: 0.33MB + Engine InnoDB
EzV2qU0_wc_order_stats: Data: 0.22MB + Index: 0.19MB + Engine InnoDB
EzV2qU0_wc_order_tax_lookup: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
EzV2qU0_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
EzV2qU0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
EzV2qU0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_yoast_indexable: Data: 1.50MB + Index: 0.81MB + Engine InnoDB
EzV2qU0_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
EzV2qU0_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
EzV2qU0_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
EzV2qU0_yoast_seo_links: Data: 2.52MB + Index: 1.94MB + Engine InnoDB
EzV2qU0_yoast_seo_meta: Data: 0.22MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amn_mi-lite: 3
attachment: 1106
blocks: 25
custom_css: 1
follow_up_email: 3
gift_card: 22
nav_menu_item: 25
nf_sub: 1378
oembed_cache: 55
page: 34
post: 64
postman_sent_mail: 250
product: 61
product_variation: 407
revision: 365
shop_coupon: 2
shop_order: 4364
shop_order_refund: 4
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

WooCommerce Rms: by Rms – 1.3
Akismet Anti-Spam: by Automattic – 4.1.10
BackUpWordPress: by XIBO Ltd – 3.11
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Convert Plus: by Brainstorm Force – 3.5.15
Duplicate Page: by mndpsingh287 – 4.4
GA Google Analytics: by Jeff Starr – 20210719
Imagify: by WP Media – 1.10
Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.11
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
WooCommerce Table Rate Shipping Plus: by mangohour – 1.9.4
Ninja Forms Legacy: by Saturday Drive – 3.9.99
Ninja Forms: by Saturday Drive – 3.5.7
Post SMTP: by Yehuda Hassine – 2.0.23
Under Construction: by WebFactory Ltd – 3.88
Follow-Up Emails: by WooCommerce – 4.9.11
WooCommerce PayPal Payments: by WooCommerce – 1.3.1 (update to version 1.3.2 is available)
WooCommerce Xero Integration: by WooCommerce – 1.7.37
WooCommerce: by Automattic – 5.5.1
Yoast SEO: by Team Yoast – 16.7
ProfilePress: by ProfilePress Team – 3.1.12
YITH WooCommerce Gift Cards: by YITH – 2.0.16

### Inactive Plugins (5) ###

Better Search Replace: by Delicious Brains – 1.3.4
Hello Dolly: by Matt Mullenweg – 1.7.2
iThemes Security Pro: by iThemes – 6.1.2
WP Rocket: by WP Media – 3.3.7
YITH WooCommerce Gift Cards Premium: by YITH – 2.0.5

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #8 - /shop/
Basket: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: #2801 - /terms-conditions/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.12.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome-child/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome-child/woocommerce/emails/email-order-items.php
flatsome-child/woocommerce/emails/plain/email-order-details.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php 					
					
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### Action Scheduler ###

Complete: 772
Oldest: 2021-06-21 11:44:35 +0100
Newest: 2021-07-22 10:19:42 +0100

Pending: 3
Oldest: 2021-07-22 17:00:00 +0100
Newest: 2021-07-26 03:03:43 +0100

### Status report information ###

Generated at: 2021-07-22 11:12:40 +01:00

    Thanks Darren

    • This topic was modified 3 years, 4 months ago by dspink. Reason: added status
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there!

    That might be really frustrating!

    I believe that the new WooCommerce or WordPress version that you updated might be conflicting with other plugins.

    In this case, a full conflict test looks like the best option. `The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce. Finally, test to see if the issue is resolved by accessing the same WooCommerce page on WP Admin.

    To figure out which plugin is causing the problem, continue to the next step – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Uncaught Error: Class ‘Automattic\WooCommerce\Admin\Features\Features’’ is closed to new replies.