Uncaught Error

  • Resolved twisted89

    (@twisted89)


    1 year, 2 months ago

    Customer trying to checkout using Debit Card and the following error is logged:

    2024-01-02T10:20:36+00:00 CRITICAL Uncaught Error: Call to a member function id() on null in /wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Gateway/PayPalGateway.php:614 Stack trace: #0 /wp-content/plugins/woocommerce/includes/class-wc-form-handler.php(449): WooCommerce\PayPalCommerce\WcGateway\Gateway\PayPalGateway->process_payment(10521) #1 /wp-includes/class-wp-hook.php(324): WC_Form_Handler::pay_action(Object(WP)) #2 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #3 /wp-includes/plugin.php(565): WP_Hook->do_action(Array) #4 /wp-includes/class-wp.php(830): do_action_ref_array('wp', Array) #5 /wp-includes/functions.php(1336): WP->main('') #6 /wp-blog-header.php(16): wp() #7 /index.php(17): require('/...') #8 {main} thrown in /wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Gateway/PayPalGateway.php on line 614

    • This topic was modified 1 year, 2 months ago by twisted89.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian

    (@inpsydekrystian)

    Hello @twisted89

    Can you reproduce this error, or did it occur only with one of your customers?

    In case you can reproduce it we recommend temporarily activating the?default theme Storefront?and disabling all other plugins for?WooCommerce and?PayPal Payments. While reactivating plugins one by one, please monitor to identify which one triggers the problem. This approach will isolate the issue, allowing you to take appropriate corrective measures.

    Additionally, we would like to see your system report (especially the site URL). If you don’t feel comfortable sharing those details on a public forum, please open a ticket with our service desk. You can find the instructions for this here:?https://paypal.inpsyde.com/docs/request-support/
    (please add the URL of this thread in the ticket as well)

    Please let us know how this works out for you.

    Kind regards,
    Krystian

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @twisted89,

    I just responded to your private engagement. This requires some testing and we do believe this is related to a conflict with another plugin. We will mark this thread as resolved and continue working with you via the private engagement.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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