• Resolved kbr73i

    (@kbr73i)


    This php error mentioning cleantalk happened about the same time an apparent cron job or something started, as best as I can tell, my server cpu went full bore and has almost maxed out my allowed number of cpu clicks for the day. I have deactivated cleantalk on my server for now. I checked cron with WP Control but I just do not have the technical skill to figure this all out. Please help.

    Fatal error: Uncaught ArithmeticError: Bit shift by negative number in /home/desolute/public_html/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWp/FireWall.php:635
    Stack trace:
    #0 /home/desolute/public_html/wp-content/plugins/security-malware-firewall/security-malware-firewall.php(1522): CleantalkSP\SpbctWp\FireWall::firewall_update(‘usajy6e5a9u9’, ‘https://apix3.c…’, false)
    #1 [internal function]: spbc_security_firewall_update()
    #2 /home/desolute/public_html/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWp/Cron.php(114): call_user_func_array(‘spbc_security_f…’, Array)
    #3 /home/desti879/public_html/wp-content/plugins/security-malware-firewall/security-malware-firewall.php(276): CleantalkSP\SpbctWp\Cron->runTasks()
    #4 /home/desti879/public_html/wp-content/mu-plugins/0security-malware-firewall-mu.php(16): require_once(‘/home/desti879/…’)
    #5 /home/desolute/public_html/wp-settings.php(302): include_once(‘/home/desti879/…’)
    #6 /home/desolute/public_html/wp-config.php(79): require_once(‘/home/desti879/…’)
    #7 /home/desolute/public_html/wp-load.php(37): require_once(‘/home/desti879/…’)
    #8 /home/desolute/public_html/wp-blog-header.php(13): require_once(‘/home/desti879/…’)
    #9 /home/desolute/public_html/index.php(17): require(‘/home/desolute/…’)
    #10 {main}
    thrown in /home/desolute/public_html/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWp/FireWall.php on line 635
    PHP Deprecated: Directive ‘track_errors’ is deprecated in Unknown on line 0
    PHP Deprecated: Directive ‘track_errors’ is deprecated in Unknown on line 0
    PHP Deprecated: Directive ‘track_errors’ is deprecated in Unknown on line 0
    PHP Deprecated: Directive ‘track_errors’ is deprecated in Unknown on line 0
    PHP Deprecated: Directive ‘track_errors’ is deprecated in Unknown on line 0

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author alexandergull

    (@alexandergull)

    Hello

    I transfer this to the developer.

    We will contact you within a few days.

    Be well,

    Hello,

    Thank you for the feedback! We have fixed the problem.

    Please reinstall the plugin following these steps:

    1. Go to WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Security & Malware scan by CleanTalk” —> Deactivate.
    3. After the automatic page refresh find the plugin again “Security & Malware scan by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    4. Download the plugin archive from here: https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip
    5. Go to Plugins —> Add New —> Upload Plugin.
    6. Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

    Thread Starter kbr73i

    (@kbr73i)

    Hello,

    I did as requested. After the new install I see this:
    Errors:
    2020-04-16 02:48:22: Scheduled scanning: Sending result: SERVER_ERROR NO: 8 MSG: Failed files array values bad.
    2020-04-16 02:48:22: scanner_result_send: SERVER_ERROR NO: 8 MSG: Failed files array values bad.

    I deactivate plugin again. Let me know.

    ~d

    Plugin Support SergeM

    (@serge00)

    Okay, thank you.

    Please, wait other 1-2 work days.

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    We apoligize for delay but we need more time to fix the issue. It may take 2-3 workdays.

    Please, wait.

    Thread Starter kbr73i

    (@kbr73i)

    Thank you for letting me know it takes a little more time. I did turn on the Security & Malware scan by CleanTalk and CPU went very high again. I deactivated. CPU good now. Thank. Good wishes getting the fix.

    Plugin Support amagsumov

    (@amagsumov)

    We’ll contact you as soon as we finish.

    Thank you.

    Hello,

    Do you still experiencing the problem?

    If so, please, copy-paste your question about the CleanTalk account and service here in our private Ticket System:
    https://cleantalk.org/my/support/open

Viewing 8 replies - 1 through 8 (of 8 total)
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