• Resolved muumimukitrahaksi

    (@muumimukitrahaksi)


    “Uncategorized” product category was added to our website after WooCommerce update 3.3. It can’t be deleted or hidden. There’s no products in that category. It’s still showing on front and backend after update 3.3.1. The reason is not in any of the plugins or the theme. Is there any way to solve this problem other than rolling back to an older version of WooCommerce? Thank you!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 32 total)
  • juliasan

    (@juliasan)

    Thanks Guys, I had the same issue and the CSS solution of @theprofessor101 worked well. Thank you!

    gaylemadeira

    (@gaylemadeira)

    I can’t delete the extra “Uncategorized” category, there is nothing in it, it won’t let me rename it, it doesn’t become a subcategory even when I set it as a subcategory, and I’m extremely frustrated. To top it all off, my site is on wordpress.com which doesn’t allow access to the cpanel so I can’t try any css solutions. I REALLY WANT A SOLUTION AND I’M REALLY ANNOYED! My site is gaylemadeira.com

    zimshah

    (@zimshah)

    @mikejolley. I am using WooCommerce in conjunction with Datafeedr to get product datafeeds for my Affiliate site. I have a situation where products keep getting automatically added to the Uncategorized category. I delete them and more are added. Each of these products already have a proper category to which they are assigned. I am assuming that this is not related to my Theme (which is Thesis Classic Responsive), because this seems purely related to products and not page formatting.

    Any ideas? I realize that there is a way to “hide” this category, but I can’t just keep letting it build up more and more products, or does it matter? Does it hurt anything to have thousands of products in a hidden category?

    If not, can you give me the CSS which would work to hide that category?

    Note: I was able to rename Uncategorized to Assorted Products, so at least it doesn’t look like I just forgot to categorize products.

    Thank you.

    My site is: https://www.AmericanCentralStore.com

    • This reply was modified 7 years ago by zimshah.
    • This reply was modified 7 years ago by zimshah. Reason: added more details
    zimshah

    (@zimshah)

    @mikejolley – Update. I have used code you posted to Hide the Uncategorized category, but my question about how to stop products from being added is still open. Thank you!

    /**
    * Code goes in theme functions.php.
    */
    add_filter( ‘woocommerce_product_subcategories_args’, ‘custom_woocommerce_product_subcategories_args’ );
    function custom_woocommerce_product_subcategories_args( $args ) {
    $args[‘exclude’] = get_option( ‘default_product_cat’ );
    return $args;
    }

    willhosts

    (@willhosts)

    You can delete the category directly via the database by searching categories for ‘Uncategorized’, edit and identify it’s term ID, and executing the following SQL query, replacing 123 with the term ID.

    DELETE FROM wp_terms WHERE term_id = 123;

    Not sure if over time WooCommerce recreates it, but this has worked for me and I can’t find any information online other than ‘it should hide if empty’ because this is not what happened for me and even if it was working, the archive permalink still will with a ‘no products’ message.

    • This reply was modified 7 years ago by willhosts.
    • This reply was modified 7 years ago by willhosts.
    byaline

    (@byaline)

    @mikejolley

    It would make sence, but I not only have a webshop, I also have a stone shop, all products that are POS ONLY cant have a category (thats how it works for several years now) because all products that have a category will show up online in my webshop.

    So an ucategorized category is good for BACKHAND ONLY, not for all people to see, just me should work out perfectly!

    PLEASE fix it, because those items that are now in my shop online, CANT BE THERE, my customers are seeing things they can not buy online.

    Please make my POS ONLY, POS ONLY again. ??

    trolleyman

    (@trolleyman)

    I couldn’t get any of the solutions here to work for me.
    However, I stumbled on a feature on Product Pages (this does not solve issue of category visibility):

    Any Product Page > Publish (section) > Catalogue visibility > Click ‘edit’ > and you can choose ‘Hidden’ from there. I am not sure if this is a default woo feature.
    Cheers

    • This reply was modified 7 years ago by trolleyman.
    zimshah

    (@zimshah)

    @trolleyman – The feature you described will not help me with my products on the Uncategorized category because I have too many, and more keep getting added automatically, and I would only want them to be hidden from Uncat and not their true category, BUT… I didn’t even realize that feature existed, and I am sure that I can use it in the future for other reasons. Thank you for sharing that. It’s good to know.

    buddhikawp

    (@buddhikawp)

    Thanks @tomas2017 for the work around! It’s an annoying feature though!!

    elisabethb

    (@elisabethb)

    First of all. I do not understand why you fixed something that wasn’t broken?? Second, hiding with CSS is not a solution, it’s an estetic fix. Renaming the category is also not a fix. These so called solutions don’t solve anything really.

    I also use Datafeedr and I am noticing large amounts of products going into uncatagorized also eventhough a category is already set for that product. It’s just very inefficient. I can also understand if you have this linked to a brick and mortar you have even bigger problems. You can’t just leave it like this. Something must be done.

    I’m just wondering, why you changed this? There must be a reason.

    • This reply was modified 7 years ago by elisabethb.
    • This reply was modified 7 years ago by elisabethb.
    malkz

    (@malkz)

    I had this problem too, the ‘uncategorised’ link with no products still appeared on the site.
    I found that if I set another category to the default category, I could just delete the ‘uncategorised’ category.

    • This reply was modified 7 years ago by malkz.
    willnuttall

    (@willnuttall)

    Thanks @tomas2017. Renaming ‘uncategorized’ and replacing an existing named category works a charm.

    ohrn

    (@ohrn)

    No need for CSS or anything.

    A guy named dave, no not my main man dave but still!
    Hade the best solution.

    Go to widgets, and woocommerce part, select the categories, and check the box for hiding empty categories.

    Problem solved!

    truex

    (@truex)

    @ohrn it works but only for product sidebar. The Hide empty categories feature is not available within Shop and Home sidebars ??

    karmawordz

    (@karmawordz)

    For us, this was a terrible change. We import designs and then we spend days or even weeks checking through them, making proper mock ups, adding description text.

    Now, when we import, everything is immediately in ‘uncategorized’ and shows on the shop. How stupid does that look? I can’t even begin… ugh

    I move everything to another cat asap and guess what? It does add it to the other category but it is also still in uncategorized. Soo… that means click click click click … seriously??

    I want to be able to keep it hidden 100%. I can’t get the css workaround working and our only solution right now is to rename it and manually move every single item out as fast as possible.

    I am so disappointed with this change. It makes more work, solves no problem for us and seems poorly executed.

    all IMHO of course — but seriously, was a huge fan of Woo .. now, kinda MEH.
    hating this

Viewing 15 replies - 16 through 30 (of 32 total)
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