Unblock Legit IP Addresses

  • Resolved onyudo

    (@onyudo)


    6 years, 10 months ago

    How exactly do we unblock a valid IP address? I have gone through this forum and I’ve seen the countless replies to go to the Firewall Blocking page and click an Unlock IP button…but there is no such button. The site I’m running has a 1200 strong membership and some of those folks are not great at remembering their usernames an passwords, so this type of functionality is absolutely essential.

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  • Hi @onyudo,

    The “Unblock” button is located just above the actual list of blocked IPs (if any); right next to the “Make Permanent” button.

    When you select IP addresses (checkbox at the start of each entry in the blocked IP list) the “Unblock” button will become active and clickable.

    • This reply was modified 6 years, 10 months ago by wfyann. Reason: rewording
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