• Hi Ban,

    This plugin works great but one thing needs help on…

    I tested, banned the test user then unbanned it after, the test user try to log back in on the site, it DOESN’T recognize the user’s password anymore?

    I even save changes the permalinks just in case, cached the admin site and even the browser. no luck?

    Please help advise on password,
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webxmedia

    (@webxmedia)

    Hi,

    Thanks for your message and apologies for delay in responding. It sounds as though you have the plugin’s option set to ‘scramble’ the user’s password on banning a user. If you go to the plugin’s settings page you can turn that option off. Can you please check and otherwise let me know and ill be happy to investigate further for you.

    Regards.

    Thread Starter love2playgames

    (@love2playgames)

    Hi Ban, Thanks for your reply.

    Anyway, if you are referring to the Ban& Unban Options (category)? Those NEW features?

    There’s only one work said Scramble? It is (unchecked) Scramble banned user’s password when banned.
    —————————————

    There are only 3 that is checked.

    (checked) If already logged in when banned, force logout.
    (checked) Enable email notifications when banning or unbanning users
    (checked) Include option for custom message in email, and option to set ban duration when banning a user (i.e. date picker, day, week, month etc..)

    Any other solution might be causing it?

    Please advise,
    Thanks

    Plugin Author webxmedia

    (@webxmedia)

    Hi, thanks for your reply. It sounds as though their may be a bug, or a compatibility issue of some sorts. I’m going to test the plugin today to make sure it’s working fine for me and will be in touch to investigate further. I assume you’re using the latest version of the plugin 1.5.3?

    Regards.
    Matt.

    Thread Starter love2playgames

    (@love2playgames)

    Hi Ban,

    Yes, I am using the latest 1.5.3

    And I used the same test user for months (same password). That happened after I unbanned it.

    Thanks much for checking,

Viewing 4 replies - 1 through 4 (of 4 total)
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