Unapproved members able to login

just to add to this, the user status is empty and do not show in pending review.

In the database, the account_status key is ‘pending’ but in WordPRess Admin the status is empty and the UM Dashboard shows no users as pending

Hi @yst14

How many user roles are assigned to newly registered users? If there’s more than 1, you need to set the Priority Number in the Role settings to set that Role as a Primary Role.

Regards,

So, after much investigation I have found that upon registering, the users account_status is set to ‘pending’ when it should be set to ‘awaiting_admin_review’

Hi @champsupertramp only 1 user role is assigned

These are screenshots of our current settings:

https://ibb.co/Lvtj1BF
https://ibb.co/hF6mxrC
https://ibb.co/G9DPrZS
https://ibb.co/PcbRtbS

Hi @yst14

What UM version you’re using on your site?

Regards,

Hi @champsupertramp

I’m using 2.1.2 – updated this morning

thanks

Hi @yst14

Could you please try deactivating other plugins leaving UM activated? Let’s see if this is a conflict issue with other plugins.

Regards,

Hi @champsupertramp

I have found the cause which was a custom function in our theme related to redirecting the user after registration.

– The user wasn unable to login which is correct
– The user wasn’t redirected as per our admin settings

The issue we had was the setting to redirect the user to a URL was not working in the plugin so we created the below

/**
* Redirect after registration
**/
add_action( 'um_registration_complete', 'iuk_registration_complete', 10, 2 );
function iuk_registration_complete( $user_id, $args ) {

	// Get the custom thank you page url from the theme settings
	$url = get_field('registration_redirect_page', 'option');
	// Redirect the user to the custom thank you page
	wp_redirect( $url );
	// Stop execution to prevent the page loading for any reason
	exit;

}

Disabling this, it works fine but the redirect doesn’t work.

So the next question is, how can we redirect the user to our given URL without breaking the user registration/approval?

• This reply was modified 4 years, 11 months ago by yst14.

Hi @yst14

I’m not sure if I understood what you want to achieve – Could you please provide steps?

Anyway, you can set the Redirection URL in the Register Options in the User Role settings:
https://drive.google.com/file/d/1i5iGWPTpzybB5ZI-lxQWKCs2_jguw_je/view?usp=sharing

Regards,

I do have a url in here. I removed it for the screenshot for privacy purposes.

When completing the registration, the user is taken back to the registration form despite this being setup correctly.

If I use the registration complete hook, the approval process breaks, as explained in previous comments.

https://ibb.co/jJY12Sp

I’ve been looking at the request headers and I added some logging into the plugin to check and the plugin is redirecting to my homepage upon registration despite me setting a different URL within the Subscriber Role settings (priority 999)

The hidden form field on the registration form has the homepage url as the redirect_to value, not the value I set in the user role

Hi @yst14

I just tested it in our testing sites and didn’t encounter the issue.

Does this issue occur with a default WP theme and UM plugin only?

Regards,