Unable to view other member profiles

  • Resolved jglazer63

    (@jglazer63)


    2 years, 7 months ago

    Even though subscriber is set to “can view other member profiles”, when I go to /user/username it sends me to the home page. Is there another setting for this role to work? As administrator, there is no problem at all.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @jglazer63

    Please make sure the profile you are trying to view is not a “Private profile” if the profile is private, the role also needs access to view a private profile.

    Have you selected any roles for the setting “Can view these user roles only”?

    Thread Starter jglazer63

    (@jglazer63)

    I confirmed the role is not private but I set “Can view/access private profiles?” checked in the subscriber role now and I still cannot see it as a subscriber.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jglazer63

    Sorry for the late response. Are you still having issues? How many roles are assigned to the test account that’s unable to view private profiles? If there’s more than 1 role, you need to make one of the roles a primary role by adding a Priority Number in the UM User Role settings.

    Regards,

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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