Unable to view content

  • Resolved bluesybil

    (@bluesybil)


    7 years, 3 months ago

    I’ve been using the free version of NextGen Gallery for quite some time now and it was working fine. Today however, I noticed that the galleries are no longer displaying images, only links to the photos and when I click the links to the photos I get a notice saying “The requested content cannot be loaded”
    Nor does the slide show load

    So far I’ve tried resetting to plug in to it’s default settings
    disabling plug ins
    checking for restrictions in my htaccess file
    checking the file permissions
    and swapping out the theme for the default one but nothing works…

    I’m currently at a loss as to how to proceed at this point

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Imagely

    (@imagely)

    @bluesybil – Please share the Site Details from under Gallery > Overview | Site Details tab; and, the inserted display’s generated shortcode you are using.

    Thanks!

    – Cais.

    Thread Starter bluesybil

    (@bluesybil)

    Hi, Thank you…

    Site Details:

    Server Settings

    Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 53.72 MByte
    MYSQL Version : 5.6.36-82.1-log
    SQL Mode : NO_ENGINE_SUBSTITUTION
    PHP Version : 5.6.32
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 768
    PHP Max Upload Size : 128M
    PHP Max Post Size : 128M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 120s
    PHP Exif support : Yes (V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes
    Graphic Library

    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : Yes
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    WebP Support : No
    JIS-mapped Japanese Font Support : No

    Shortcode:
    img src=”https://ourdomain/nextgen-attach_to_post/preview/id–4808

    • This reply was modified 7 years, 3 months ago by bluesybil.
    Plugin Contributor Imagely

    (@imagely)

    @bluesybil – Please click to edit the preview image then insert the display. This will create the new generated shortcode that will be used for that specific inserted display.

    Please share that shortcode afterward (what you shared earlier was just the image placeholder tag from older versions of NextGEN Gallery).

    Thanks!

    – Cais.

    Thread Starter bluesybil

    (@bluesybil)

    I’m sorry, but I’m not exactly sure what I’m looking for..
    when I click to edit the place holder, this is generated in the html area

    [ngg_images source=”albums” container_ids=”1,2,3,4,5,10,11,12″ display_type=”photocrati-nextgen_basic_extended_album” gallery_display_type=”photocrati-nextgen_basic_thumbnails” galleries_per_page=”0″ enable_breadcrumbs=”1″ enable_descriptions=”0″ override_thumbnail_settings=”0″ thumbnail_width=”240″ thumbnail_height=”160″ thumbnail_crop=”1″ order_by=”sortorder” order_direction=”ASC” returns=”included” maximum_entity_count=”500″]

    that creates the gallery page as always, but when I click a link within the gallery to view the thumbnails I can not see the thumbnail images, only links and if I click that it tells me that the requested content can not be loaded

    Same happens when I try to create a new gallery as well.

    Plugin Contributor Imagely

    (@imagely)

    @bluesybil – The shortcode looks fine (provided you have an album with multiple albums added to it in the IGW … this would be more easily accomplished under Gallery > Manage Albums).

    Can you share the URL where you have the above generated shortcode inserted?

    Thanks!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
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