Unable to Use Plugin Upon Activation

  • Resolved Trynda E. Adair

    (@tryndaadair)


    5 years, 7 months ago

    I activated the plugin without any problems, but when I navigate to the settings page I get the message “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    This is the only area of the site that is having issues and as far as I’m aware no email was received by the admin email, so I’m thinking it has to do with something specific to the plugin.
    The plugin is running in a multisite environment, but all of the woocommerce plugins (including this plugin) are activated on one site (lwwg.ca), not the entire multisite.

    If someone can point me in the right direction to get this plugin working, that would be fantastic, it looks like it has tons of great features to try.

    Thank you in advance for any help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Trynda E. Adair

    (@tryndaadair)

    From what I understand the conflict stems from the WC4BP where a WooCommerce hook is missing. The support team from NextMove were able to access the site and correct the hook until WC4BP is able to release a patch.

    nctm

    (@noidcustommobile)

    We have this same issue

Viewing 2 replies - 1 through 2 (of 2 total)
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