Unable to use IP Country with Conditional Notifications
-
My use case is that I want to send a certain notification message ONLY to users in the United States or Canada.
I installed the plugin and created a new hidden field on my contact form for IP Country. This field populates successfully with the country name based on the user’s IP address when the form is submitted – so far, so good.
Then in Gravity Forms for my contact form I went to Settings > Notifications and selected Edit for the notification message that I want to send only to the U.S. and Canada.
I placed a check mark in Enable conditional logic. The options for conditional logic were displayed.
Under “Send this notification if Any of the following match,” I went to the dropdown with the list of fields in my form.
I expected to find IP Country in the list of fields to use with conditional logic. It was not there. Other hidden fields are available for use with conditional logic, but not IP Country.
This prevents me from using IP Country with Conditional Logic for Notifications in Gravity Forms.
Do you have any suggestions on how to resolve this? The form is clearly collecting the IP Country information, so I do not understand why I am not able to use that information with Notifications.
Thank you for your help with this.
The page I need help with: [log in to see the link]
- The topic ‘Unable to use IP Country with Conditional Notifications’ is closed to new replies.