unable to upload media files in 4.6

  • Resolved kcoromandel

    (@kcoromandel)


    8 years, 7 months ago

    receive error message
    “The uploaded file could not be moved to wp-content/uploads/2016/08.”

    for all types and sizes of media files I try to upload in both multi and single upload options since updated to 4.6. I’ve deactivated all plugins and this hasn’t resolved the problem. I’ve also cleared cookies and cache.

    Please help

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator t-p

    (@t-p)

    – Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777.
    – Once your uploads are working, change the permissions on wp-content back to 755 again (very important for security reasons!) and check that everything still works OK
    – If the above steps do not help, try deactivating ALL plugins temporarily to narrow down the problem. If the problem goes away, activate them individually (one-by-one) to find the problematic plugin.

    Thread Starter kcoromandel

    (@kcoromandel)

    can you please advise how & where to change the permissions i have very limited knowledge of the backend of wordpress

    thanks

    Moderator t-p

    (@t-p)

    where to change the permissions

    – /wp-content/ directory
    – Once your uploads are working, change the permissions on wp-content back to 755 again (very important for security reasons!) and check that everything still works OK

    Thread Starter kcoromandel

    (@kcoromandel)

    where do i find /wp-content/ directory

    Thread Starter kcoromandel

    (@kcoromandel)

    the problem has now been resolved
    thankyou

    Moderator t-p

    (@t-p)

    you are welcome ??

    kcoromandel,
    what was the problem/solution? The details of it may help others…

    jon-ad

    (@adsynergystudio)

    @tara,

    How do I change the permissions (having the same issue) if I cannot locate the directory folder/file under wp-content?

    @kcoromandel ,

    please tell me what you have done to fix it.
    I have got the same problem and I tried to change permissions, but it doesn’t helped.

    So I relly need your answer!!!!!!!!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘unable to upload media files in 4.6’ is closed to new replies.