Unable to upload file above 100kb on all 4 WordPress websites

  • Each time I try to upload a file like an image or pdf or any file above 60kb I get an error of Unexpected response from the server, or Post-processing of the image failed likely because the server is busy or does not have enough resources.

    I did contact my hosting providers as updated my Update limit to

    safe mode = Off (cannot adjust)
memory_limit = 256 M (MAXIMUM)
max_execution_time = 30 (MAXIMUM in seconds)
max_input_time = 60 (MAXIMUM in seconds)
post_max_size = 32M (MAXIMUM)
upload_max_filesize = 32M (MAXIMUM)
enable_dl = Off (cannot adjust)

    But still am facing the same issues. Please help

    My WordPress websites are :
    https://www.adbhang.com
    https://www.employlearning.com
    https://www.employstudy.com
    https://www.ramchandrashram.com
    all these four websites are facing same problem

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator bcworkz

    (@bcworkz)

    Go to Tools > Site Health and pick the Info tab. Find the Media Handling item and expand it. Do the numbers there match your php.ini settings (from your host)? If not, it’s possible that your theme or a plugin has arbitrarily altered the values within the WP environment. If these are part of a multisite installation, there are further possible restrictions saved in options.

    As a test to eliminate theme and plugin influence, deactivate all plugins and switch to Twenty Twenty-one theme. You should then be able to upload larger files. Narrow down the culprit by restoring your normal theme and plugins, one at a time, testing after each.

    Thread Starter omkar484848

    (@omkar484848)

    Yes php.in settings matches with media handling item. Also Deactivated all plugins and switched to 2021 theme. Still same error. Please help

    Moderator bcworkz

    (@bcworkz)

    This is starting to sound more like a server problem and not specifically a WordPress problem. If it were WordPress, I should be able to replicate the problem. There’s one last thing we can try before eliminating WordPress as the source of the problem.

    Please perform a manual “update”. Perhaps it’ll be to the same version, but no matter, the point is to replace existing source files with a freshly downloaded version. It’s not unheard of for existing files to somehow become corrupted causing mysterious problems.

    Thread Starter omkar484848

    (@omkar484848)

    @bcworkz , Will I loose any website data?

    Moderator bcworkz

    (@bcworkz)

    From the database? No risk at all. And if you follow the steps carefully, site specific files like uploads and wp-config.php will remain safe. All the same it would be prudent to make a full backup of the site before proceeding. A backup is a good thing to have on hand no matter what.

    Thread Starter omkar484848

    (@omkar484848)

    ok sir, and am able to upload files using Add From Server plugin. by upload file on my cpanel directory . Then why error on default WordPress uploader

Viewing 6 replies - 1 through 6 (of 6 total)
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