Unable to update to 4.3

  • I tried to install Jetpack and it gave me this – Jetpack requires WordPress version 4.3 or later- but would not let me update my wordpress or show me any update options on the dashboard. now I have tried logging onto my website and it says – Fatal error: Call to undefined function is_customize_preview() in /home/cay/public_html/wp-content/themes/Divi/functions.php on line 152

    I have tried google and wordpress support but have found no other issues.

    A link to my site
    https://cayrohlandtphotography.co.za/

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  • Log into your host and go to cPanel > File Manager > wp-content > themes > Divi. Right-click on Divi and choose rename. Rename it to DiviXXX and this will activate the default Twenty-Sixteen (…or 2015, 2014, etc) theme.
    You should be able to login.

    Thread Starter CayRohlandt

    (@cayrohlandt)

    I don’t have a cPanel option as I am not a Web host. How do I become a Web host, I really appreciate the help, thank you.

    You are hosted on some web hosting company such as Godaddy or Bluehost or HostGator or such?
    If so, logging into you hosting account should default to cPanel with groups of icons OR a link that says “Manage Site” – or something like that.

Viewing 3 replies - 1 through 3 (of 3 total)
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