Unable to update profiles

Hi @welko,

Can you please check whether you have correctly assigned Ultimate member User page in Ultimate member -> Settings ->Setup.
Please also do a quick conflict test so we can rule out theme/plugin conflicts and see if this issue goes away.
Here is the doc on how to a conflict test if you are not sure how to do it.

Regards.

Hi,

Thanks for your feedback.

First, the User page is correctly assigned to an empty page.

I’ll do the conflict test and let you know if it solve my problem.

Regards.

Hi,

I’ve made lots of testing and here is the result :
– There’s no conflict with my other plugins and my custom theme
– The problem comes from my ultimate member configuration, it seems that it’s not supposed to work this way

I have two custom types of members with each its own custom fields.

If i configure the profile form with my custom fields from one type of members, everything works fine.

The next step is to allow only type 1 to access this form, it works fine, type 2 members profile page is now empty as excepted.

Next i add a new profile form only for type 2, add custom fields and allow only type 2 members to access it.

Here is the problem. Now, only type 1 members can access profile edit form. Type 2 members still have an empty profile page.

What’s wrong with my configuration ? Isn’t it expected to work this way ?

Thanks in advance.

Regards.

Hi @ultimatemembersupport,

Can you help me ? I’m trying some stuff but nothing’s working as expected. I’m pretty sure i’m not doing everything as it should.

Thanks for your response.

Regards.

I’ve solved my problem and i guess it’s not expected to work this way.

I have some fields that are required but not editable and can be seen on the view mode but not on the edit mode, like the username.

I need to unchecked “require field” to make it work fine.

I’ve also found another bug. I’ve a user role that is supposed to edit other members profile but not their own profile. In the user role settings, if i let this user role edit others user roles but not their own, they can’t edit any profile. I’ve got to let them edit their own profile.

Hope this could help your great plugin getting greater and some others who can have the same problem.

Regards and thanks for your responses.

OMG! I had the same bug (your second one) over and over and it was that!!
Thank you so much Welko!!
I hope the developers fix that on the next update.
Have a nice day!