Unable to update past v1.9.5 – this.paypal is null error with current version

  • Resolved the_lar

    (@the_lar)


    1 year, 6 months ago

    Hi,

    I’ve been stuck on version 1.9.5 of your plugin for a while now because of errors – I thought I’d just give the latest version another go see if they have been fixed but I’m still getting issues. Not sure if they are the same as before but I’m reporting them here all the same. I will leave the updated plugin on my staging site for a while so you can investigate and hopefully find a resolution.

    Basically, when I get to checkout, I am getting an error in the console saying that this.paypal is null as you can see below:

    Our staging site is on https://staging.4x4tyres.co.uk as you can see and just to confirm, all other site plugins are fully updated. Also, happy to share admin access should you require it. Our site is built using roots/bedrock and roots/sage (9.0.9)

    Obviously I’d really like to get this resolved as I’m concerned we are going to be left on plugin version 1.9.5 forever so if someone could take a serious look, I’d really appreciate it.

    Many thanks

    Kevin

    • This topic was modified 1 year, 6 months ago by the_lar.
    • This topic was modified 1 year, 6 months ago by the_lar.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @the_lar

    Apologies for any inconvenience caused by this issue.

    To better judge what could be causing this, we are interested in a copy of your WooCommerce system report.

    The system report can be accessed from here:
    WooCommerce > Status > Get system report > Copy for support

    You can share it privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/.

    Please include a link to this thread when sending a private message.

    Regards,
    Femi.

    Thread Starter the_lar

    (@the_lar)

    @femiyb – I’ve sent that.

    Thanks

    Thread Starter the_lar

    (@the_lar)

    @femiyb – apologies, I sent the report from our production site, I’ve now correctly sent the one from staging which is where the updated plugin is installed, so please discard the first one.

    Thanks

    Plugin Support Femi

    (@femiyb)

    Closing this ticket as this user has reached out to our internal support channel.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Unable to update past v1.9.5 – this.paypal is null error with current version’ is closed to new replies.