Unable to update – fatal error every time

  • Resolved mellowvision

    (@mellowvision)


    4 years, 1 month ago

    I have 2 sites that are both very similar in terms of theme, plugin set and content, and on both of them, if I try to update the WP Mail SMTP plugin, the site crashes and I am given a fatal error message. No error log is generated. I’ve tried several times, and had to revert to a back up each time.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter mellowvision

    (@mellowvision)

    after repeated trials, I have found I have the same action scheduler issue that so many people are having. really not looking forward to the manual work to correct these issues. as far as I am concerned, it’s pretty lame to see that this has been an issue for so long, over 2 months, and it has not been corrected.

    Thread Starter mellowvision

    (@mellowvision)

    an additional issue: installing the action scheduler plugin also crashes the site and produces similar errors.

    [Thu Oct 08 21:15:59.373931 2020] [php7:error] [pid 365] [client 88.198.158.233:52200] PHP Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table 'wp_my_wordpresssite.wp_actionscheduler_actions' doesn't exist in /nas/content/live/my_wordpresssite/wp-content/plugins/action-scheduler-3.1.6/classes/migration/ActionScheduler_DBStoreMigrator.php:44\nStack trace:\n#0 /nas/content/live/my_wordpresssite/wp-content/plugins/action-scheduler-3.1.6/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL)\n#1 /nas/content/live/my_wordpresssite/wp-content/plugins/action-scheduler-3.1.6/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action))\n#2 /nas/content/live/my_wordpresssite/wp-content/plugins/action-scheduler-3.1.6/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))\n#3 /nas/content/live/my_wordpresssite/wp-content/plugins/action-scheduler-3.1.6/functions.php(36): ActionScheduler_ActionFactory->single('acti in /nas/content/live/my_wordpresssite/wp-content/plugins/action-scheduler-3.1.6/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

    Hi @mellowvision,

    I’m sorry to hear that you ran into issues with the Action Scheduler library we’ve included. There’s possibly some misconfiguration in your site/database that the required tables for Action Scheduler are not created. Please follow the steps here to re-create the tables.

    I hope this helps!

    Hi @mellowvision – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

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