Unable to update anything – Update 0.9.5

  • Resolved jsectts

    (@jsectts)


    8 years, 6 months ago

    W3 Total cache update version 0.9.5 has broken our business website. We are unable to update anything and deletion of the plugin has also failed to remove all files that are integrated everywhere else. Access to the plugin page via the backend is impossible – it is also broken. Here is the error when trying to update anything on the site:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/ftp_admin/ectts.com/wp-content/advanced-cache.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/ftp_admin/ectts.com/wp-content/db.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/ftp_admin/ectts.com/wp-content/object-cache.php.
    Warning: Cannot modify header information – headers already sent by (output started at /home/ftp_admin/ectts.com/wp-content/advanced-cache.php:23) in /home/ftp_admin/ectts.com/wp-content/themes/automotive/ReduxFramework/extensions/color_scheme/extension_color_scheme.php on line 191

    Warning: Cannot modify header information – headers already sent by (output started at /home/ftp_admin/ectts.com/wp-content/advanced-cache.php:23) in /home/ftp_admin/ectts.com/wp-admin/post.php on line 197

    Warning: Cannot modify header information – headers already sent by (output started at /home/ftp_admin/ectts.com/wp-content/advanced-cache.php:23) in /home/ftp_admin/ectts.com/wp-includes/pluggable.php on line 1174

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  • Thread Starter jsectts

    (@jsectts)

    Resolved (for my site at least). The key is to remove this plugin entirely to get your site back.

    Each problem will be different –

    This updated caused the dashboard and plugin pages to be inaccessible, but magically made white error pages appear. Fantastic!

    First, I deleted the W3 plugin folder via ftp. This created new errors. Yay!
    And updates to pages/posts were not updating at all.

    I had previously added W3 code to my wp-config file, so I removed all traces of W3 stuff there. This got the plugins page back, but errors were still appearing in the top section of the dashboard. I did exactly what the errors said to do – either update or remove certain files. I removed them. This has to be the worst site-breaking update to come along. H

    I then deleted db.php and object cache php from the wp-content folder. This seemed to be the magic ticket, and the website magically started to work as it should. Pages/posts updated and the error notices in the dashboard were gone. But still testing and removing any more W3 files that were left behind.

    • This reply was modified 8 years, 6 months ago by jsectts.
Viewing 1 replies (of 1 total)
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