Unable to Uninstall Facebook for Woocommerce

Hi @zmahmood,

If you’re not able to uninstall the plugin directly from your site’s /wp-admin area, I recommend attempting to remove it via FTP. You can find steps for removing a plugin via FTP here:

https://kinsta.com/blog/uninstall-wordpress-plugin/#uninstall-wordpress-plugin-ftp

It may also be worth contacting your host directly if you need help accessing FTP and to double-check the permissions for the plugins folder.

Hope that’s helpful!

I can uninstall and delete the plugin but its settings remain in the database. I want to completely remove it and reauthorized it with my facebook page.

Hi @zmahmood

When the plugin has been configured previously, it will save a merchant_settings_id in your WooCommerce database so that you can re-open the setup at any time to show your previously selected options.

The quick workaround here is to reset the plugin back to a fresh install, removing the existing settings. You can do so by installing this plugin.

This will add a new tool available at WooCommerce > Status > Tools called “Reset Facebook for WooCommerce settings“. Please click the Reset Settings button here, and then navigate back to the Facebook for WooCommerce plugin settings screen to try connecting again!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread. e

Hi @amandasjackson

https://prnt.sc/y501u3 No Setings Clear

Uninstall unsuccessful. Please try again.
https://prnt.sc/y505s1

Delete pluggin and re-install

Not resolved ??

@otinaztepe

Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??