unable to terminate my Jetpack relationshop

  • Resolved largodad

    (@largodad)


    4 years, 7 months ago

    I would like to request assistance with terminating my jetpack relationship.

    I did start Jetpack when I was using the WordPress environment, with my site being hosted on Inmotionhosting.com. I’ve moved the site to Squarespace for development and will eventually set up the Jetpack process via that configuration.

    Jetpack has been reporting issues of my site being down (and then back up), but I believe it is running from within this www.remarpro.com environment, but reporting on the live site at https://www.fusedwhimsey.com.

    I don’t have access to my previous WP-ADMIN function for the Inmotionhosting.com environment, which I assume is where I should have shut this down before moving the site.

    If I am wrong on where this is coming from, I’d appreciate any comments/suggestions you may have.

    Thank you for your assistance.
    Tom

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support fresatomica

    (@fresatomica)

    Hi there!

    You should be able to disconnect that site from your account as explained here:

    https://jetpack.com/support/disconnect-jetpack-sites/

    If you’re not able to do that, let us know and we’ll have a closer look.

    Thread Starter largodad

    (@largodad)

    When I attempt to select My Sites, I get a pop-up box with “Please check your primary site’s jetpack connection” wp-admin X

    Selecting the wp-admin link, it sends me to fusedwhimsey.com/wp-admin, which is not found since my current site is no longer using WP.

    Thank you.

    Tom

    Plugin Support fresatomica

    (@fresatomica)

    I have disconnected the site from your account. I hope that helps ??

    Thread Starter largodad

    (@largodad)

    I will let you know if there are any other issues.

    Thank you.

    Tom

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘unable to terminate my Jetpack relationshop’ is closed to new replies.