Unable to Sync Variable products

  • Resolved tybeeislandhives

    (@tybeeislandhives)


    1 year, 9 months ago

    Hi there! Thank you for helping me!

    I am currently uploading products to our website. I have been able to sync simple products with no issues. Now that I need to sync Variable products, I am not having success. I have even downloaded another plugin that can sync products but its not working as I hoped. I dont know what information to provide that could help explain the situation. Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    I understand you would like to know why WooCommerce Square is not allowing you to sync variable products.

    May I ask do the affected products have multiple attributes? If that is the case, I am afraid WooCommerce Square does not support multiple attributes at this time, but you can find a work-around here: https://woocommerce.com/document/woocommerce-square/faq/#section-5

    Can you check the site error log Error under WooCommerce > System Status > Logs, to see if Square is generating any specific error message for us to check further?.

    Let us know if there are any questions.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    As you haven’t responded in a while, I’m marking this as resolved. We’ll be here for you if/when you need us.

Viewing 2 replies - 1 through 2 (of 2 total)
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