Unable to Sync Product and Loading Setting

Hi @aditya58singh

Thanks for your question!

`not able to sync product after 30 days. As products are expired.

Showing and error while loading report “There is an error loading report”

Setting page keep on loading and loading. https://prnt.sc/1abt7qs`

I checked the screenshot, and it’s really odd!

Was product sync working before?

I’d suggest that you delete the plugin and try to reconnect.

Look forward to your reply.

Yes I have deleted the plugin and still having the same issue. Its keep on loading…

Hi @aditya58singh

That’s very strange!

Next please try the below.

Please navigate to this URL: YourWebsite.com/wp-admin/options.php?and look for the field names that start with?gla_, then please empty all of those fields (that are not greyed out), and scroll down to find and click the save button.

If you’re still unable to reconnect, please do the following:

• First of all, backup your database Important
• Uninstall Google Listings and Ads
• Please navigate to your phpMyAdmin page, you might want to ask your host if you’re not sure, and then navigate to the SQL section and paste the code below into the white box, lastly please click Go

Link to image: https://d.pr/3iYHSw

The Code to use is available here.

Sidenote: Sometimes some WordPress database has a unique table prefix, the most common prefix is wp, so the table will start like wp_options, but if your database has a different prefix, please ensure to adjust accordingly the above code.`

I hope that helps.

Please let me know how it goes!