Unable to show facepile

It is a bit hidden… you have to go to the ?discussion“ settings and scroll down a bit.

@pfefferle Thanks for the reply! As I mentioned in my previous comment I already have Automatically embed facepiles enabled.

Sorry, I should read more carefully ??. Have you checked the comment types you want to show as facepile?

• This reply was modified 5 years, 8 months ago by Matthias Pfefferle.

At this moment all of them are checked — “Like” is one of them.

Could it be that I might be doing something wrong in the theme —?https://github.com/prtksxna/zuari/blob/master/comments.php

• This reply was modified 5 years, 8 months ago by Prateek Saxena. Reason: Linked the link

I cannot see anything wrong in your comments template… perhaps a caching problem?

I don’t think that can be it either. I purged cache a bunch of times and logged in users don’t get a cached version (AFAIK). I even tried to switch themes (SemPress) but I still get two separate comments and no facepile.

I am sure that the plugin is running because I see u-like and h-card in the comments which—I am guessing—would’ve been missing without it?

In case it helps I am listing the plugins I have installed, maybe I am missing something, or some other plugin is overriding: Advanced Tagline, ACF, Akismet, Async Javascript, Crayon Syntax Higlighter, IndieWeb, Jetpack, Semantic Linkbacks, Syndication Links, W3 Total Cache, Webmention, Yoast.

Can you tell me your WordPress/PHP version and do you know if one of your plugins or your theme uses a custom ?comment walker“?

Can you try disabling jetpack and the total cache completely?

• This reply was modified 5 years, 8 months ago by Matthias Pfefferle.

Thank you so much for helping me troubleshoot this @pfefferle! I really appreciate you giving it so much time ????

I have disabled Jetpack and Total Cache (so that you can test too). I am running PHP 7.2, and WordPress 5.2.2.

As far as I know I haven’t done anything to the comment walker. My theme used _s as a base and it doesn’t do anything special there either. Could there be a hook that this plugin needs that the theme isn’t calling?

See: https://github.com/pfefferle/wordpress-semantic-linkbacks/issues/227

Can you try to add add_theme_support( 'microformats2' ); to your themes functions.php

https://github.com/pfefferle/Autonomie/blob/master/functions.php#L187

That didn’t work (also my theme doesn’t support microformats yet). I also tried adding the other theme support functions for microdata, microformats, and indieweb, but that didn’t seem to help either.

So I installed https://github.com/pfefferle/Autonomie on my site and tested it, and I still don’t get a facepile: https://imgur.com/a/n3F7aJV (my theme: https://prtksxna.com/2019/07/25/goa-homebrew-website-club-1/) ?? Also, I double-checked, I am on version 3.9.3 of this plugin.