Unable to show customize form settings

  • Resolved pandowata

    (@pandowata)


    1 year, 2 months ago

    Hi,

    we are trying to change last step (Step 5) of Booking Form 1.0. In customizer we change text and disable image. On backend changes are saved, but when we book a date on frontend we still see old step 5 age.

    We already:

    • clean cache
    • check on incognito
    • disabled all the plugins
    • change theme to Storefront

    We had similar error once before with changing notification text. After 10000 saves from different accounts and divices we manage to change it.

    We can give you access to staging site if you want to take a look ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    Hello, thank you for reaching out to us.

    Can you please let us know which 1.0 form exactly you are trying to customize, is it the step-by-step or the catalog booking form?

    Looking forward to your reply.

    Thread Starter pandowata

    (@pandowata)

    Hi,

    thank you for reply ??

    It was our bad – we didnt notice that the there is difference between [ameliabooking] and [ameliacatalog =] forms and customize.

    Is there a possibility to add html code to custom text?

    We want to add <br> and change css a little bit ??

    Plugin Author ameliabooking

    (@ameliabooking)

    Hello, thank you for reaching back out to us.

    Can you please let us know what custom text you are referring to in this case?

    Looking forward to your reply.

    Thread Starter pandowata

    (@pandowata)

    Hi,

    sure ??

    We are editing last step of reservation. We manage to change text and disable image, but we are wondaring if we can:

    • move text to another line (red marks on screen shot)
    • add extra text above calendar select (yellow mark on screen shot)
    • change css for the first text (make text-transform as normal)
    Plugin Author ameliabooking

    (@ameliabooking)

    Hello, thank you for clearing that up.

    Since you’re using the Premium version of the plugin, please open a ticket on our official support platform, and we’ll gladly help you there.

    Premium products are not supported in these forums.

    Thank you for understanding.

Viewing 5 replies - 1 through 5 (of 5 total)
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