Unable to setup subdomain / sub-folder option in Multi-site

Hello all,

I’m currently not able to set the option for “sub-domain vs sub-folder” site in my Multi-site installation. The reason is odd: I don’t see the Tools menu option on my Network Dashboard screen. Am I looking in the wrong spot?

Here are the menu options I see when I log into my Network Dashboard: “Dashboard, Sites, Users, Themes, Plugins, Settings, Updates.”

I’ve installed a fresh installation of WordPress on my domain with Mutli-site turned on. My hosting company provides the Softlicious installer tool, so it wrote some of the required settings for me in wp-config.php (included below, for reference.)

I originally added define ('WP_CONTENT_DIR', blabla) to wp-config.php, and then took it out thinking that this was the cause of the issue. I removed the define and put wp-content back to its original spot, but Tools still doesn’t appear in my menu.

Thanks for your help.

* MY CURRENT WP-CONFIG.PHP INFO *

define('WP_ALLOW_MULTISITE', true);
define('MULTISITE', true);
define('SUBDOMAIN_INSTALL', false);
define('DOMAIN_CURRENT_SITE', 'example.com');
define('PATH_CURRENT_SITE', '/');
define('SITE_ID_CURRENT_SITE', 1);
define('BLOG_ID_CURRENT_SITE', 1);