Unable to set new header/footer as default

  • Resolved Matt

    (@matsp)


    5 years, 2 months ago

    Hi, I’ve created a new header and footer but am unable to set it as default in either VC > Settings or when hovering over the header or footer and setting as default, the option simply doesn’t appear, and in global settings it is not possible to make any edits. Any help would be much appreciated, thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rohan Khandeparkar

    (@rohanvc)

    Hello @matsp

    Thanks for contacting us.

    Can you please drop us a ticket via support portal: https://visualcomposer.com/support and share your temporary login details along with the related screenshots of the issue?
    Our support team will be glad to investigate it further and guide you with the same.

    Thread Starter Matt

    (@matsp)

    Hi Rohan, many thanks for the reply.

    That page won’t allow me to raise a ticket as my premium subscription has expired.

    Plugin Support Rohan Khandeparkar

    (@rohanvc)

    Hi,

    I have created a ticket in our support portal (#16209) and sent you a reply through it. Please reply back to the email which is received, with login details and the related screenshots of the issue.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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