Unable to send proof

  • Resolved sfredb

    (@sfredb)


    4 years, 2 months ago

    Hello
    I have a recent problem with Nextgen Gallery. My customers can’t send me proof : they’v got an error message : “Incorrect request” (translated from french).

    I try to have it work with disabling all extention and with an original Worpdress theme : same problem.

    Here is a link for see the problem : https://frederic-blanc.net/fabien0501/

    Cheers and thanx for the help ^^

    (sorry for my english ^^)
    EDIT : I use php 7.4, trying with 7.3 and 8 : same problem

    • This topic was modified 4 years, 2 months ago by sfredb.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Frederic, I’m using Firefox and Windows 10 and got no error from that page, it worked fine, including opening Lightbox images.

    P.

    Thread Starter sfredb

    (@sfredb)

    Hey PolyWogg and thanx ??
    Have you tryed to submit proof (button “envoyer” after selecting some pictures) ? Because I don’t receive any proof request :/

    I’m not sure what you are trying to do … it’s a simple gallery, you can’t “select” the photos…

    P.

    Benjamin

    (@benjaminowens)

    Sorry @sfredb, proofing was accidentally broken in the last release. There is a fixed beta available if you login to your members page, and we will be releasing an update on Tuesday the 12th that will include a fix!

    I have an issue with NextGen Proofing. When clients click submit Proofs they get an “Invalid error”. I tried testing the demo that you have on your website for proofing and it gave me the same issue (https://www.imagely.com/wordpress-gallery-plugin/pro-proofing-demo/). I wish I could submit snapshots of the error. Is NextGen Proofing broken again??? !!
    Please help.

Viewing 5 replies - 1 through 5 (of 5 total)
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