Unable to send my own HTML template

  • Resolved dkexception

    (@dkexception)


    4 months, 4 weeks ago

    I have a complete HTML template code for my emails. It is working fine for all these years and now I want to migrate to yaymail.

    I created only HTML block without any other widgets. I pasted my HTML code and sent a email. However the email looks to be inside some other block of HTML. Is it possible to send my HTML code instead of wrapping inside yaymail code and sending it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alina98

    (@alina98)

    Hi @dkexception ,

    Thanks for reaching out!

    Please let me check with the team and I will feed you back as soon as possible.

    Regards,

    Alina

    Thread Starter dkexception

    (@dkexception)

    How my HTML template looks if sent from a different plugin: https://imgur.com/a/5mvjgO4
    If the same template is send from yaymail (ignore the placeholders): https://imgur.com/a/pgcOyoq
    How I added my HTML code in yaymail: https://imgur.com/poiFqWC

    It looks like the my code is wrapped around a yaymail’s HTML code when sending

    Plugin Support mialewp

    (@mialewp)

    Hello @dkexception

    Good day!

    HTML element only supports simple code, your code is too complicated, therefore several codes are removed when sending mail, that is the reason why the email is sent incorrectly.

    Please try using our available elements to customise the templates again.

    Hope that clears your concern.

    Best regards,

    Mia

Viewing 3 replies - 1 through 3 (of 3 total)
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