Unable to send emails

  • Resolved cguanaja

    (@cguanaja)


    2 years, 3 months ago

    SMTP is working for the site but when sending a message via the contact form, this is not sent out and I get an error.

    I have WP Mail SMTP and sendig a test email through that plugin all works OK, when however I try sending a message via the contact form on the website I get an error and thus message is not sent out – what might be causing this?

    Here are the mail settings for the contact form – https://prnt.sc/5VhxgVLkoz4T

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    I’m having the same error in all my websites with this plugin.

    Thread Starter cguanaja

    (@cguanaja)

    It was all provided on the URL already included on my original message @takayukister

    Thanks for your input.

    Thread Starter cguanaja

    (@cguanaja)

    Please note that your plugin is updated to the latest version, and settings for SMTP are working with no problem. I’ve also made sure settings under your plugin are setup with no error.

    https://prnt.sc/r1qyAyU8oxmj

    Not sure what’s causing emails not to be sent out, where can you see logs? I’ve enabled debug for wp-config but nothing is produced for it.

    Hope to hear back soon.

    Thanks.

    @takayukister I saw you posted a warning against some plugin.

    In my case, I don’t have that plugin or any other plugins besides CF7 and Flamingo.
    Still, messages via the form are not sent.

    @takayukister I figure out what was making the CF7 error, the recaptcha settings of your plugin are messing up. I just took off, the settings of recaptcha and the forms are working fine once again.

    Thread Starter cguanaja

    (@cguanaja)

    Thanks @takayukister.

    I’ve generated keys for recaptcha v3 and this got all working – all good now.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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