Unable to send email using new version

  • Resolved awilson3rd

    (@awilson3rd)


    7 years, 4 months ago

    Hello,

    Is there a problem with the plugin in the new version? I was running 1.1.5 and it was working fine. Upgraded to 1.1.6 and form emails from contact form 7 are no longer working. This is the output from a test message and the host said all is ok from their end:

    2017-11-21 09:53:59 Auth methods available on the server: LOGIN,PLAIN
    SMTP Error: Could not authenticate.
    2017-11-21 09:53:59 CLIENT -> SERVER: QUIT
    2017-11-21 09:53:59 SMTP -> get_lines(): $data is “”
    2017-11-21 09:53:59 SMTP -> get_lines(): $str is “221 ams14.siteground.eu closing connection”
    2017-11-21 09:53:59 SERVER -> CLIENT: 221 ams14.siteground.eu closing connection
    2017-11-21 09:53:59 Connection: closed
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    Managed to restore to 1.1.5 from a backup and all is working again now.

    Thanks

    Just to add: I even tried resetting credentials and it still would not work.

    • This topic was modified 7 years, 4 months ago by awilson3rd. Reason: more information
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